Manager E-Channels Fintech at KCB Bank Kenya

KEY RESPOSIBILITIES:

• Provide 1st level Support VOOMA Platform (Mobile Money, Sopra, Application Gateway) Customer experience, Operations, Finance and other internal Sections on functionality issues.
• Maintenance of accurate and updated system configuration and documentation for all the VOOMA systems and ensure that constant review and versioning is done.
• Provide weekly system performance and incident reports.
• Work with the development teams to ensure that new deployments incorporate all the operational requirements.
• Following established change management practices by ensuring that they are well tested and are rolled out in a manner that adheres to established business processes.
• Drive attainment of efficiencies through automation of processes/activities.
• Deploy and support of BCM strategies for Fintech Services.
• Support VOOMA product development team by participating in testing and piloting new functionality where required.
• Manage all the security elements related to the Fintech systems locally (certificates, interfaces, Access to systems).
• Provide Risk Management for all Fintech Systems Operational requests as per the IS Audit/Risk Recommendations.

Academic & Professional

Education    

• Bachelor’s Degree  IT Related Field 
• Professional Qualifications    
• Oracle Database Administration Certification.
• Unix Based Operating system Administration Certification.
• Cloud Certification.
• ITIL Certification.

Experience

• Total Minimum No of Years’ Experience Required    3

Detail    Minimum No of Years   

• 2 yearsDigital Channels (Huawei Mobile Money System) administration 
• 2 years Linux Server Administrator
• 2 years IT Projects and Business analysis 
• 1 year Change Management