Manager, Employee Relations at Evidence Action

Job purpose

Evidence Action is looking for a seasoned and experienced Employee Relations professional to join our growing team.

Reporting to the Senior Manager, HR – Africa Region, the Manager, Employee Relations & Compliance will be responsible for providing day-to-day technical advice & guidance on employee relations and performance management matters to staff and management in accordance with the prevailing employment laws and internal policies and procedures. S/he will take the lead in investigations; provide guidance and recommendations for dispute resolution and act on resolutions made.

Duties and responsibilities

• Provide advice and counsel to the regional HR Team and the on all employee relations issues.
• Ensure Employee Relations (ER) issues and concerns are handled fairly, consistently, transparently, in a timely fashion, and in line with Evidence Action values, policies, and appropriate local employment laws.
• Track various service requests of employees and the implementation of the approved decision, including but not limited to probation completion, extended medical leave, performance improvement programs and other ad-hoc requests and process these requests in a timely manner.
• Contribute to the preparation and processing of all types of documents related to employee relations, in compliance with approved guidelines and policies in a timely manner.
• Take lead in the development, implementation and review of HR policies, procedures and systems in relation to disciplinary procedures and performance management.
• Ensure proper documentation of e-files related to employee relations like Memos, disciplinary letters, etc. to retrieve them as needed.
• Develop response specifications, reviews output and finalize submission of the employee relations queries raised and provide a unified (system-wide) response to their queries.
• Assists with the identification and development of an employee relations database that will provide policy, performance, and compliance reports and metrics to improve the people function.
• Support in conducting exit interviews for departing employees to ensure that the valid reasons are captured by HR through the process.
• Advise and act on disciplinary matters in accordance with the Employment laws and established policies and procedures including Termination of Appointment.
• Supporting in developing materials for the effective management of employees for Managers/supervisors.
• Interrelate with line managers with a view to settling employee grievances and conflicts.

Qualifications

• Bachelor’s Degree in HR, Humanities, Sociology or a related field additional HR certification will be an added advantage.
• Minimum 7 years HR generalist experience with at least 3 of those being Employee specialist experience
• Demonstrable knowledge of good and dynamic HR practices in employee relations and performance management.
• Good understanding of employment legislation.
• Strong written and verbal communication skills.
• Sound knowledge of HR best practices.
• Technologically proficient in use of technology to communicate effectively & professionally.
• Excellent analytical and data management skills.
• Results oriented and strong attention to details.
• Passionate, highly self – motivated, energetic and enthusiastic team player.
• Membership to IHRM is required.
• INGO experience will be an added advantage.