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  • Posted: Apr 30, 2025
    Deadline: May 2, 2025
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  • Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our...
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    Manager- Enterprise Architecture, Governance and Change

    Job Purpose:

    • Leading the creation or evolution of the Enterprise Architecture Function, including the coordination  of an appropriately balanced pursuit of enterprise information systems, data, technical and solution architecture  viewpoints.  

    Key Responsibilities: 

    • Exercise quality control and progress control over the work of direct reports, motivating them and ensuring  that good standards of discipline and conduct are maintained and preparing periodic performance  appraisals. 
    • Identify and shape current and future needs for staff skills, and enterprise architecture and make  recommendations for improvements and changes to departmental structure where these are seen to be  needed. 
    • Undertake yearly appraisals, recruit, train and develop direct reports in conjunction with the HR department  to meet the changing needs of the company. 
    • Prepare job descriptions for subordinate staff and delegate responsibility and authority in accordance with  those job descriptions. 
    • Assist SM-Transitions in Budget planning & control over IT Strategy and Architecture. 
    • Develop and foster internal and external stakeholder communications 
    • Oversee adherence to the architecture strategy, principles and framework throughout IT 
    • Defining the technology solution and environment roadmaps to ensure capacity and scalability, as demand  and usage evolve within the business. This will be obtained through having visibility and understanding of  the entire technology landscape 
    • Defining the technology solution and environment roadmaps to ensure capacity and scalability, as demand  and usage evolve within the business. This will be obtained through having visibility and understanding of  the entire technology landscape 
    • Working with Key Technology Partners to ensure the implementation of the Roadmaps and Standards 
    • Identifying, assessing and communicating risks related to the roadmap 
    • Ensuring that systems are architected to be secure and resilient through the effective application of security  and Business Continuity principles 
    • Leading the definition and validation of architecture principles and standards 
    • Defining a full Technical Architectural Roadmap for the bank  updated and adhered to 
    • Liaising with key IT partners to quantify and communicate the impacts, trade-offs, risks, costs, benefits and  opportunities of IT solutions from an Architecture perspective 
    • Keeping up to date Architecture, IT Strategy and technology innovation best practices and trends 
    • Managing and maintaining the service catalogue 
    • Evaluation of all bank’s innovations and overseeing design to build. 
    • Follow-up and ensure closure of all Audit, risk and compliance issues to ensure ICT Policies and Data  Protection is adhered to. 
    • Code review of Developed solutions 
    • Ensure escrow setup for code is activated and discipline for code store is enforced. 
    • Set up a functional Change Approval Board and track all changes in the bank. 
    • As the CAB chair ensuring all Changes go through proper testing and Quality assurance is properly done  before the requests are presented in CAB. 
    • Provide regular progress reports to the Head of ICT vide SM transitions.

    The Person:  

    • The ideal candidate must possess the following:  

    Qualifications:  

    • Bachelor’s degree in preferably in Business or IT related field with 6 Years’ Experience in a banking Sector or a  Telco. 
    • Minimum 4 years’ experience in Software Quality Assurance & ICT Projects 
    • Certification in Project Management or ITIL or ISTQB Foundation or ISTQB Agile Tester or Certified Test Engineer 
    • (CSTE) or Certified Software Quality Analyst (CSQA) or Certified Associate in Software Testing (CAST) or Certified 
    • Manager of Software Quality (CMSQ), DevOPs. 

    Key Competencies and Attributes: 

    • Deep understanding of software testing methodologies. 
    • Experience with test planning, execution, defect tracking, and reporting. 
    • Familiarity with automated testing tools and performance testing. 
    • Knowledge of IT change management frameworks, CAB processes, and risk assessment. 
    • Skilled in identifying, documenting, and improving IT quality and delivery processes. 
    • Awareness of regulatory frameworks (e.g., PCI DSS, Data Protection, internal audit). 
    • Strong ability to draft quality assurance policies, test strategies, and compliance checklists. 
    • Effectively influences and aligns cross-functional teams and external vendors towards quality objectives.

    Check how your CV aligns with this job

    Method of Application

    Apply by sending your CV and Cover Letter to recruitment@familybank.co.ke before 2nd May 2025.​

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