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Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
Job Purpose and Key responsibilities
Reporting to the Head of IT and Operations, the role holder will be responsible to Lead the ICT service delivery team in the implementation of ICT strategies and business systems by ensuring effective user policies, processes, end user support, training and service desk services support, Develop the ICT infrastructure strategy and operational plans and associated budgets for approval and also ensure that the data centre and network infrastructure and its associated technology operate efficiently. Ensure availability and reliability of the data centre.
Key responsibilities
Key Performance Measures
Knowledge, experience and qualifications required
Leadership category responsibility framework (Core Competencies)
Change Leaders in Britam need to
Technical/ Functional competencies
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