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  • Posted: Jul 6, 2026
    Deadline: Jul 20, 2026
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    Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
    Read more about this company

     

    Manager - IT Networks

    Job Description

    • Reporting to the Senior Manager – Converged Network Support, the role holder is responsible for ensuring Safaricom network (LAN, WI-FI, WAN, Internet, Security Perimeters), IP Telephony and Video are working as required to support the business.

    Responsibilities

    • Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
    • All employees have a responsibility to adhere to safety, health, and wellbeing  policies, guidelines and procedures in all actions and decisions.
    • Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems including LANs, WANs, Wireless and Internet.
    • Manage the Local Area Network within the offices, · Manage the Wide Area Network to the branch offices including the Retail Shops and Care Centers · Manage the Wireless Network within the offices
    • Manage the Internet Perimeter and associated systems
    • Manage and operate Cisco Unified Communications environment
    • Manage and operate Video Conferencing environment and monitor trends and manage Capacity.
    • Manage the network infrastructure within the Colocation and Data Center facilities
    • Plan and evaluate existing network systems and perform design and installation, configuration, load balancing and ongoing maintenance of network devices.
    • Enforce IS security policies on the Extranet and Internet perimeters
    • Manage Secure Remote access for staff members, business partners, Contractors and system integrators · Follow through to ensure design parameters are adhered to at implementation.
    • Provide direction and recommendations to enterprise business units on project related solutions and services. · Ensure best buy in liaison with supply chain.
    • Ensure projects delivered to budget and time.
    • Follow through to ensure design parameters are adhered to at implementation. · Ensure CAPEX and NOPEX savings by use of NGN equipment/latest approved technologies.
    • Develop the team through learning initiatives, mentoring & coaching
    • Team Engagement though constant feedback & communication, performance discussions
    • Drive attainment of efficiencies through automation of processes/activities.

    Qualifications

    • BSc. Computing, engineering or similar related degree.
    • Project management Certification
    • ITIL Foundations, CCNP, CCIE
    • 6 years experience in a networked and dynamic environment, with 2 years at a management level
    • Must possess hands-on experience with a wide range of Cisco LAN and WAN platforms and the Cisco IOS
    • Ability to handle multiple projects and tasks, make decisions and solve problems while under pressure
    • Excellent communication analytical thinking skills
    • Appreciation of basic accounting knowledge preferred. 

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    Method of Application

    Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply

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