Manager, Partner Sales (Tech) at Safaricom Kenya

Detailed Description

The role reports to the Senior Manager – Indirect Channel. The role holder will manage and ensure execution of Technology Partner Sales strategies in line with the Enterprise growth ambitions. Develop a vibrant sales team to drive growth in new areas, retention, and customer satisfaction. To manage, develop, motivate and coach the team to ensure high productivity.

Roles and Responsibilities

• Manage the go to market and acquisition plans through the specialist dealers, technology partners, resellers & agencies.
• Develop high level sales strategies necessary to deliver the partners’ agreed sales objectives and manage the partner roadmap to ensure growth in new areas of ICT and IOT.
• Identify training and development areas for sales team to drive performance, motivation and growth. 
• Mentor, coach and lead the team; to enable them to realize their full potential. Clear development plans for each Partner Account Manager.
• Review performance of the Sales Channel on a daily, weekly, and monthly basis and ensure adherence to the use of agreed tools, processes, and standards.
• Manage execution of Performance Standards and ensure retention of high performing specialist dealers and partners.
• Proactively attend to customers related issues, ensure consistent quality of service provided, and get an excellent customer rating.
• Identify, negotiate and on-board Technology Partners that will drive Sales through the Indirect Channel.
• Develop, manage and expand the customer base and grow revenues through indirect channels.
• Nurturing and Development of vibrant sales teams and sales channel. 
• Participate in developing responsive propositions in conjunction with Technology Partners, Solutions and Tribe team

QUALIFICATIONS

• Business degree or equivalent from recognized university.
• 5 years’ experience in sales management, managing either indirect channels or a mix of direct and indirect.
• Professional qualification in IT or related fields and experience in sales within telecoms environment is an added advantage
• New business development skills with keen focus on ICT solutions (Cloud and IT Security)       

Closing date: 16 May 2022