Manager, Special Assets Recovery at SBM Bank

JOB SUMMARY:

The position will be responsible for recovery on the special assets portfolio with the objective of putting in place and adopting appropriate strategies within policy guidelines and regulation to minimize credit losses and ensure the portfolio remains profitable in line with SBM Bank business objectives.

KEY RESPONSIBILITIES:

Strategy - 25%

• Ensure continuous new learning debt recovery techniques within the special assets team through attending trainings.
• Implement and drive innovative and effective debt recovery strategies.
• Ensure compliance with all controls, rules, policies, procedures, and regulations within the special assets team.

Operations - 20%

• Ensure recovery of the Bank’s special assets portfolio with a view of maximizing profitability for the Bank;
• Review special assets client files to identify and select the most appropriate remedial action either collection, restructure or place the company under receivership.
• Recommend write-offs and restructures on Non-Performing special assets accounts to the special assets Manager for review and recommendation by the Management Credit Committees as per the Central Bank of Kenya Regulations.
• Attend meetings with the special assets team to review portfolio performance and NPL rate with a view to making appropriate recommendations on any action to be taken and maintain low NPL.
• Ensure compliance to the Bank’s Credit Policy and Procedures with regard to management of debt recovery process.

People Management - 30%

• Maintain good coordination between the Special assets team and the debt management team.
• Undertake periodic performance reviews (Balance scorecard) for the special assets portfolio.
• Identify self-coaching, training needs, and mentorship aimed at building knowledge and expertise as well as ability to manage their account portfolio.
• Ensure that Best Practice, Skills and Knowledge are shared across the team and wider Credit department, where appropriate working with other areas of the Bank.

Compliance - 20%

• Ensure compliance with both internal and external regulatory requirements.
• Working closely with risk and compliance units to ensure effective compliance standards are consistently met within the unit.
• Developing and continuously reviewing Credit policies and procedures ensuring their compliance.

Other - 5%

• Safeguard and promote the bank’s image with the general public.

KEY RELATIONSHIPS:

Direct Reports to this Position

• Senior officer Special assets
• Officer special assets

Knowledge; Skills and Experience required for this Role

• 5 years’ experience in a debt recovery function with at least 1 year in a management role.
• University degree in a Business related field from a recognized institution.
• Excellent Communication and Negotiation skills.

Competencies Required for this Role

• Experience or sound understanding of credit life-cycle and debt recovery process/techniques.
• Strong credit analytical, communication and negotiation skills and assertive.
• A passion for performance and ability to work under pressure.
• Key understanding of regulatory and legal environment.

Problem Solving

• Analytical
• Assertive
• Decision making
• Communication

Accountability 

• Delegated Authority; As defined in approved DLA matrix