Market Conduct & Industry Development Officer at Retirement Benefits Authority

Job Purpose

Responsible for protecting the interests of members and sponsors; and promoting the development of the retirement benefits sector.

Job Requirements

• Bachelor’s Degree in any of the following: accounting, human resource management, marketing, communication, public relations, or its equivalent qualifications from a recognized institution.
• Proficiency in computer applications; and,
• Fulfil the requirements of chapter 6 of the Constitution.

Job Specifications

• Participating in the development of guidelines for the protection of interests of members and sponsors in the retirement benefits industry.
• Participate in handling complaints and disputes arising from scheme members and other stakeholders and communicating decisions made.
• Participate in reviewing of statutory returns on governance compliance by schemes and service providers and compiling reports.
• Assisting in organizing stakeholder education sessions, establishing contacts with the stakeholder and trainers, and facilitating at the training sessions.
• Keeping records of consumer protection, governance, and stakeholder education programs.
• Participate in preparing information on consumer protection, governance and stakeholder education programs and processes for reporting on the Authority’s website, media reports and other information portals.
• Participate in the various outreach programs at the Huduma Centers.
• Ensuring records on consumer protection, governance and stakeholder education programme are kept and regularly updated; and,
• Writing reports on the consumer protection, governance, and stakeholder education activities.

Personal Specifications

• Strategic thinking and analytical skills.
• Communication and report writing skills.
• Interpersonal skills; and
• Team player