Marketing & Communications Manager at Eagle HR Consultants

Key Responsibilities

Communication

• Planning, organizing and communicating to members any social events on a monthly basis.
• Managing the events email address and ensuring constant and professional email circulation to members.
• Responsible for the coordination and publication of the club’s Newsletter both in print & digital.
• Website Management.
• Managing the Clubs Mobile App.
• Ensuring all activities are communicated and where required integrated between all online and offline channels
• Ensure enforcement of the data protection act and adherence by all Club stakeholders.

Marketing

• Collect market intelligence in all aspects of Club services, products and membership.
• Conduct member satisfaction analysis for strategic decision making
• Monitor and analyse current industry best practises and advise the General Manager accordingly.
• Identify competitor promotional trends and align the club’s to have a competitive edge
• Liaise with the media and other advertising agencies to ensure appropriate marketing of the club’s events, and services.
• Liaise with various club committees to develop marketing plans and provide leadership in implementation.
• Ensure efficient event management.
• Responsible for Events poster designing.
• Manage the Club’s events calendar (weddings, conferences, meetings).
• Manage the designing and printing of Food Menu, Wine Menu, Cocktail Menu and ensure the menus are well done, attractive and available.
• Establish activities that enhance community relation including CSR activities
• Liaise with heads of departments to ensure each club section marketing and communication is done on time to all stakeholders
• Overall management of club advertisement, including placement (internal & external marketing).
• Ensure that all service providers are well briefed with the Clubs regulations and maintain the required standards.
• Ensure the timely coordination of documentation, invoices for guest billing.
• Liaise with the Finance and Food & Beverage to ensure timely billing after the event.
• Prepare post event evaluation reports noting attendance, times, and significant problems encountered.
• Present monthly and annual reports on marketing and communications activities to Marketing and Communications committee.

Key Competencies

• Confident communicator and presenter
• Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally
• Integrity and confidentiality
• Self-driven and results oriented
• Creative and innovative
• Customer service oriented with pleasant and outgoing personality
• Team player
• Excellent organizational and planning skills
• Superior project management and time management skills
• Strong knowledge and understanding of current trends in digital media/social media.

Academic & Professional Qualifications

• Bachelor’s degree in Marketing and/ or Communication or related field
• Microsoft Office Proficiency