MBA fellow - Product & Growth at Topup Mama

About the role

We are looking for MBA fellows to support new product development and roll-out. Opportunities for this are working on our new business unit 'Hungry Mama', structuring and scaling our Buy Now Pay Later product, or even focus on products that can make internal operations smoother and more efficient. We are looking for someone to take full ownership of any of these projects and can work with both the people involved in the day-to-day, as well as the other stakeholders involved. You will be working closely with our CEO and the Product team. This is a great role for someone looking to grow into a Head of Product, Head of Growth, Special Projects, or Chief of Staff role. 

TopUp Mama is a diverse team of ambitious individuals that take ownership of their work, see speed as a virtue, and are fixated on helping restaurant owners grow. Does that sound like you? We look forward to receiving your application!

Responsibilities will vary depending on the project that we agree on. Example responsibilities if you would be leading the Hungry Mama business unit scale-up are:

• Determine the requirements and make a plan for reaching 200 franchisees by the end of the year
• Productize the proposition and standard operating procedures so that this becomes scalable
• Create all dashboards and determine KPIs for scale-up of the business unit
• Onboard new customers to the franchise
• Help build the team that will take over from you at the end of the internship
• Combine all learnings into a roll-out playbook and hand this over to the team

Who you are

For any Product & Growth project, we are looking for someone who has:

• Excellent project management skills
• Be adept at the test & learn approach - test hypotheses rapidly, capture learnings and incorporate these in a next iteration
• Be pragmatic and thorough in documenting SOPs (Standard Operating Procedures)
• Have a good understanding of our target customers (SME business owners, restaurants)
• Have excellent data & analytics skills - advanced excel skills and experience with BI tooling are a must
• Be able to translate customers’ needs and behaviors into product requirements
• Excellent communication skills, especially written
• Experience leading the roll-out of a new business unit