Medical Representative at Novartis

Job Description

The role is to promote Novartis portfolio and services to customers by providing information and education that enables optimized patient outcomes.

Major Accountabilities

• Promotes Novartis portfolio and services by providing the latest, relevant and authorized data, key messages and disease information to the right customer at the right time, to support HCP decision making and optimize patient outcomes in an ethical way.
• Leverages all available data sources to create, dynamically prioritize and adapt relevant territory and customer engagement plans.
• Maintains a deep and current knowledge of industry, TA, competitor and buyer dynamics and focuses effort on priority customer opportunities.
• Leverages advanced customer engagement skills to deliver high quality customer interactions and maximizing customer experience for the benefit of patients.
• Behave ethically, comply with regulatory requirements and adhere to Novartis values and behaviors.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
• Distribution of marketing samples (where applicable)

The role is based in Kisumu City covering Nyanza(Kisumu and environs, Kisii), North Rift (Eldoret, Kitale) & the Western Region.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

• Proven Medical Sales experience with a high performance track record
• Effective communication skills
• Strong negotiation skills
• Bachelors Degree in Life Sciences or related field
• Established network to target customer group desirable