Medical Representative at Novartis

Job Description

• Accountable for achieving agreed sales, productivity and performance targets within agreed budgets and timescales.
• Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives.
• Provide Key account/hospital network support, market access support; including referral networks.
• Have a deep understanding in the respective area and priority products.
• Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.
• Achieve agreed contact, coverage and frequency targets through various communication channels.
• Ensure customer satisfaction and best in class customer relationship.
• Ensure the accurate and timely completion of all reports.
• Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
• Contribute positively to the Sales and Marketing team through co-operative relationships and collaborative efforts to achieve team and company objectives.
• Provide input into effective use of promotional funds and territory sales forecasting.
• Follow all adverse events guidelines, and Code of Conduct Guidelines as promoted by Novartis.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

• Sales in Healthcare / Pharma / related business
• Established Network to target
• Influencing without authority
• Relationship Management
• Market and customer intelligence
• Strong customer orientation
• Degree in Life Sciences or Equivalent