CRO – Loan Officer at Mobile Financial Solutions

Key Responsibilities 

• Disbursement of loans
• Timely collection of the disbursed loans
• Grow customer portfolio.
• Evaluate credit worthiness by processing loan applications and documentation within specified limits.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Communicate with clients either to request or to provide information.
• Justify decisions (approvals/rejections) and report on them.
• Update job knowledge on types of loans and other financial services
• Maintain and update account records.
• Go the extra mile to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.

Job Competencies (Knowledge, Experience and Attributes/Skills)
Academic Qualifications and Experience

• Certificate/Diploma in any relevant field Experience in customer negotiations
• Proven working experience in SALES preferably as a Loan Officer. 
• Excellent communication and interpersonal skills
• Customer satisfaction orientation and sales competencies 
• Ability to work in a goal-oriented environment.
• Hands-on experience with lending procedures and products
• Ability to create and process financial spreadsheets
• Able to read, analyse and interpret financial statements