Vacancies at Mobile Financial Solutions

Key Responsibilities 

• Disbursement of loans
• Timely collection of the disbursed loans
• Grow customer portfolio.
• Evaluate credit worthiness by processing loan applications and documentation within specified limits.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Communicate with clients either to request or to provide information.
• Justify decisions (approvals/rejections) and report on them.
• Update job knowledge on types of loans and other financial services
• Maintain and update account records.
• Go the extra mile to build trust relationships, customer loyalty and satisfaction throughout the underwriting process.

Job Competencies (Knowledge, Experience and Attributes/Skills)
Academic Qualifications and Experience

• Certificate/Diploma in any relevant field Experience in customer negotiations
• Proven working experience in SALES preferably as a Loan Officer. 
• Excellent communication and interpersonal skills
• Customer satisfaction orientation and sales competencies 
• Ability to work in a goal-oriented environment.
• Hands-on experience with lending procedures and products
• Ability to create and process financial spreadsheets
• Able to read, analyse and interpret financial statements

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Key Responsibilities 

• Identify clients to be visited depending on the severity of their delinquency.
• Work in conjunction with the debt Managers in identifying the potentially risky clients and conducting Field Visits on them.
• Conduct a skip- trace on the delinquent accounts and identify where they can be traced- being their Place of employment or Residence.
• Negotiate for clearance of arrears/default with clients depending on the interaction in the Field.
• Daily update Individual Field Portfolio records – that is repayments made, Promises to Pay made, demand notices sent, accounts recommended for repossession, accountsrepossessed from.
• Ensure demand notices for debtors who did not keep their Promises to Pay are sent in a timely manner as per policy.
• Conduct repossessions on defaulted accounts as per plan.
• Keep tracking current and overdue loans assigned.
• Negotiate payoff deadlines and payment plans.
• Update account status on the loan system regularly.
• Comply with business and industry requirements to avoid legal action or costs to the company.
• Any other duties that may be assigned from time to time

Job Competencies (Knowledge, Experience and Attributes/Skills)
Academic Qualifications and Experience

• Certificate/Diploma in any relevant field Experience in customer negotiations
• Proven working experience in COLLECTIONS preferably as a Field Officer. 
• Excellent communication and interpersonal skills
• Customer satisfaction orientation and sales competencies 
• Ability to work in a goal-oriented environment.
• Hands-on experience with lending procedures and products
• Able to read, analyse and interpret financial statements

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Key Responsibilities 

• Design, construct, install, test and maintain data management systems.
• Ensure that all systems meet the business/company requirements as well as industry practices.
• Integrate up-and-coming data management and software engineering technologies into existing data structures.
• Break apart problems scientifically and interpret data with a clear objective in mind.
• Working with stakeholders to identify opportunities for leveraging company data and improve business outcomes
• Mine and analyse data from company databases to drive innovation, optimization and improvement of product development, marketing techniques and business strategies.
• Form hypotheses and validate. A/B test newly developed solutions and compare them with legacy approaches
• Have great communication skills and are a strong advocate of using data science to drive decisions.
• Research new ways for modelling and predictive behaviour for large scale projects.
• Communicate results and ideas to key decision makers, providing insights and findings to both technical and non-technical partners.
• Generate and test hypotheses, designing experiments to answer targeted questions of advanced complexity.
• Helping develop reports and analysis.
• Managing and designing the reporting environment, including data sources, security and metadata
• Supporting the data warehouse in identifying and revising reporting needs.
• Generating reports from single or multiple systems
• Providing technical expertise on data storage structures, data mining and data cleansing.

Job Competencies (Knowledge, Experience and Attributes/Skills)
Academic Qualifications and Experience

• BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or another quantitative field is preferred
• 2+ years of experience manipulating data sets and building statistical models. 
• Advanced Degree in Computer Science, Statistics, Applied Math or another quantitative field DATA SCIENTIST.

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Key Responsibilities 

• Perform various duties on assigned accounts such as recording, verification and validation of customer’s details as received from Clients.
• Advise customer on ways of clearing their debts while communicating with them on the importance of paying their debts and consequences of non-payment.
• Act as a mediator for disputes between customers and principals/Clients
• Locate and notify customers on defaulted accounts by mail, telephone, or scheduled visits in order to ask for payments
• Deliberate with customers by telephone or in-person to determine reasons for overdue payments and to review the credit terms for easier settlement of debts.
• Initiate the clearance process on cleared debts once you receive payment proof and have the same uploaded by the relevant department.
• Provide customers with their correct account details e.g., balances, account numbers etc.
• Maintaining data integrity and keep customer details confidential.
• Attend to customers during scheduled/unscheduled meetings.
• Record information about the financial status of customers and status of collection efforts in the company’s system.
• Respond to all correspondences e.g., e-mail, telephone, postal mail.
• Organize, manage, and implement the most suitable debt recovery method and techniques. Negotiate credit extensions if and when required.
• Preparation of reports as required.
• Any other duties that may be assigned from time to time

Job Competencies (Knowledge, Experience and Attributes/Skills)
Academic Qualifications and Experience

• Certificate/Diploma in any relevant field Experience in customer negotiations
• Proven working experience in COLLECTIONS. 
• Excellent communication and interpersonal skills
• Customer satisfaction orientation and sales competencies 
• Ability to work in a goal-oriented environment.
• Hands-on experience with lending procedures and products
• Able to read, analyse and interpret financial statements