Modern Trade Manager at Haco Industries Kenya Limited

This role reports to the Sales Director and is based in Nairobi. This is a great opportunity for an established FMCG modern trade sales professional who is passionate about beauty products; loves developing people, strengthening key accounts relationships and driving exceptional business results.

The role-holder will lead the modern trade team comprised of key accounts reps and merchandisers as well as fostering cordial and profitable relationships with all external stakeholders.

 Duties and Responsibilities

• Build and deepen commercial business relationships with the modern trade channel partners that deliver value to all parties.
• Inspire the team to deliver a memorable and genuine shopping experience for our clients.
• Drive and increase products range, availability and visibility at all outlets.
• Establish and maintain productive and professional relationships with stakeholders in key accounts and retail channels.
• Champion faster resolution of issues between HACO, the key accounts leadership and the outlets.
• Develop and execute appropriate channel and customer plans utilizing the support budget to achieve the sales Targets.
• Manage sales team and drive performance by monitoring the performance data, motivating and training the key accounts team and merchandizers.
• Monitor stock out by channel as well as market behaviors and competitor’s development to have timely and suits
• Leverage on customer, brand and competitor data to provide market intelligence and recommend appropriate strategies to the management for decision-making.
• Ensure all Key Account teams frequently conduct business review meetings with all customers, identify improvement opportunities and ensure all resolutions are implemented on time.
• Spearhead the Joint Business Partnerships negotiations process with Key Account Partners and their subsequent implementation.
• Coordinate with the marketing team to ensure promotional activities are undertaken within the Modern Trade channel.

The Person

• Minimum of a bachelor’s degree in a business-related field.
• 7 years’ managerial experience within Modern Trade in FMCG with proven track record of commercial achievements in Key Accounts channel.
• Strong ability to manage key accounts by analysis, developing business proposals and business plans.
• Demonstrates empathy, agility and resilience.
• Possess good presentation and networking skills
• Analytical and proven problem-solving skills.
• Strong leadership and interpersonal skills
• Strategic thinker with a focus on driving business results.