Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator at Trocaire

• Trócaire seeks to recruit a dedicated Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator to support the organization’s MEAL and research functions, and other duties as assigned. The MEAL Coordinator will be responsible for ensuring a systematic approach to Monitoring, Evaluation, Accountability and Learning (MEAL) in the Sudan Country Programme and will facilitate the development and implementation of the country programme MEAL system. Additionally, s/he will work closely with Trocaire partners’ MEAL Officers and will be responsible for supporting baseline surveys, formative and operational research, development of project MEAL plans, community feedback and accountability mechanisms and development of programme MEAL reports. S/he will ensure that these tasks are functional and well grounded, strengthening coordination and collaboration with all programme team and partner staff, while ensuring that MEAL is visible within projects.
• Reporting to Programme Manager this is a fixed term contract for one year contract with possibility of extension.

Key Responsibilities
Key Duties & Responsibilities
Design and support implementation of MEAL System for the country programme:

• Facilitate the development and implementation of the country programme MEAL system
• Under the supervision of the Programme Manager, ensure that the projects have solid MEAL plans, Indicator Performance Tracking Tables, and log frames
• Support the development of tools and guidelines for data collection, collation and reporting to facilitate timely and accurate collection of indicator data and tracking of beneficiary reach
• Ensure that the guidance and data collection and analysis tools for all project indicators are designed and used in accordance with good practices and international standards (SPHERE, GBV, CHS)
• Support project leads (Program Coordinators) and partner MEAL officers in updating the indicator tracking tables and provide necessary MEAL guidance regarding project performance
• In collaboration with Program Coordinators, conduct field visits to monitor program activities / interventions against Quality Benchmarks/ Quality Checklists through qualitative and quantitative methods, and thereafter produce and share reports with Programme Manager and the program team
• Provide technical support to the Programme Team on measuring reach including the annual collection and reporting of reach and use of MEAL information to inform and adapt program implementation
• Support program staff to strengthen joint planning and monitoring with partners
• Work with the Program Coordinators and partner staff in conducting data quality assessments to ensure that collected data is validated, is accurate and consistent while providing feedback as necessary to program teams
• Collaborate with project coordinators and partner MEAL staff in designing and management of project assessments, reviews and evaluations

Technical Support and Partners Capacity Strengthening:

• support partner's MEAL capacity assessments and action plans to include generation of training materials and resources where needed but also utilizing the resources available in global office
• work with partners to develop MEL and results frameworks
• Trocaire utilises a results-based management (RBM) approach. The role will include assisting partners to develop relevant project documents that take RBM into account and assist partners to implement RBM approaches in their programming, ensuring that their monitoring tools and reports capture changes happening in the lives of the beneficiaries
• support to partners on digital data collection and analysis
• Support Programme team in conducting timely monitoring and learning activities, including quality assurance of the design and use of data collection, and analysis tools that contribute to quality reporting, increased accountability, visibility of programme impact and continual programme improvement
• Support Trocaire and partner program staff on project related M&E templates/forms for data collection; Output trackers (OT) and Indicator Performance Tracking Table (IPTT) etc
• Support Programme Team to champion the importance of gender sensitive data collection, sex, age and disability disaggregated data and analysis, including the use of the Washington Group short set practical indicators and monitoring tools
• Supervise external consultants engaged by Trocaire during data collection in the project locations

Accountability to Affected People:

• Support partners to operationalise community accountability in MEL mechanisms and forums where community are holding Trocaire to account on programme implementation as guided by the Field Coordinator
• Support the establishment, implementation and monitoring of Trocaire Complaints and Response Mechanism in all sectors and components of the operations in the programme locations
• Maintain a complaints database and manage the complaints feedback and referral system in close collaboration with the Focal Person(s)/sector heads and management
• Periodically assess capacity gaps in implementing effective accountability and CRM systems, and to design and facilitate appropriate training and capacity development sessions for staff
• Assess beneficiary accountability mechanisms in place and lead strengthening of such mechanisms including through appropriately structured dissemination of M&E findings in the field

Documenting Learning and Knowledge sharing:

• Ensure learning properly accompanies project activities throughout the project cycle
• Learn from other organisational and external documented learning in rolling out new approaches and methods (e.g. digital data monitoring and innovative participatory M&E methods) and explore how to apply these in the region context
• Document and share partner MEAL tools and training resources developed by any other organization including the Sudan Country programme and organisation level and share other global tool/resources with staffs and partners
• Support Technical coordinators and partner staff in the development of quality case studies that will enhance reporting to the external stakeholders
• Work with the technical leads/coordinators to produce MEAL monthly and annual reports
• Support the updating of program data on Salesforce

Other Duties

• Any other reasonable and relevant area of work that, in the opinion of management, is consistent with the role of MEAL Coordinator

Behavioural Competencies in Line with Trócaire's Competency Framework

• Leading: Reflecting our values of Participation & Accountability, acts to inspire and lead others to achieve their potential, demonstrating Trócaire's values with integrity in order to achieve our organisation's objectives
• Communicating: Reflecting our value of Participation, being one organisation, communicating clearly and transparently across, teams, units, divisions, locations and other external organisations. Getting our message across with impact
• Collaborating: Reflecting our values of Participation & Solidarity, partnering effectively as One Trócaire organisation and, in solidarity, maintains positive relationships built on trust and respect
• Stewardship of Resources: Reflecting our value of Accountability and decision-making around the best use of resources. Using our resources transparently, sustainably, ethically, fairly & with integrity; acknowledging Trócaire's reputation in the use of resources
• Delivering Results: Reflecting our values of Accountability & Perseverance, getting a quality job done through effective performance, planning and decision making
• Continual Improvement & Learning: Reflecting our values of Participation & Courage, constantly looking to learn and develop self, employees, and partners to better fulfil Trócaire's' mission
• Flexibility & Change: Reflecting our values of Participation & Courage, adapts positively to change and to different ways of doing things; manages or takes part in change processes in a way that is appropriate to role in the organisation

Requirements
Person Specification - Essential Requirements
Academic Qualification

• MUST hold a degree in Monitoring and Evaluation related field from a Reputable institution

Experience

• Minimum 3 years of experience in monitoring and evaluation
• Additional skills/experience in one or more of the following technical areas: health services delivery; health systems strengthening; child health/ nutrition; education, WASH, livelihoods and humanitarian response
• Experience in conducting rigorous data quality assessments, research pieces and report writing
• Experience in supporting research assistants and consultants for quality data collection
• Experience in use of digital data collection methods
• Demonstrated experience of developing communication materials
• Experience in data collection, analysis and reporting
• Experience with community engagement on MEAL activities
• Demonstrable experience in training others

Skills

• Proven technical skills in data management and assessments
• Significant knowledge of M&E design and quantitative and qualitative evaluation techniques
• Ability to present concise reports, reflecting the problems and possible solutions
• Excellent communication skills, including fluency in written and spoken English and fluency in Arabic language
• Strong computer skills and a working knowledge of statistical software
• Technical knowledge of digital data solutions such as Commcare, ODK, Kobo etc
• Capacity building skills
• Strong problem-solving skills and analytical skills

Qualities

• Shows drive, initiative, and commitment to accountability
• Possesses an unwavering sense of integrity
• Committed to continuing personal and professional development and to supporting the professional development of colleagues
• Builds strong relationships and works effectively on a team, cross-organisationally and with external stakeholders
• Shows flexibility, adapts easily to change
• Empathy with and understanding of the work of Trócaire