Network - Customer Coordinators at Vivo Energy

Candidate profile:

• Dynamic
• Outgoing
• Strong communication skills
• Meticulous
• High work ethics and values
• Fast learner
• Customer Relationship
• Team Player

Main Accountabilities

• Promote the whole product range including fuels, LPG, cards and lubricants to customers
• Train and support Customer Champions to implement marketing initiatives
• Collect information onsite from different stakeholder (e.g., Customers, Customer Champion) to suggest and support improvement initiatives.
• Maintain / update customer databases.
• Undertake customer surveys, campaigns, and commercial calls to support the retail team.
• Coordinate all activities relating to Roadshows in view of the Tactical Marketing campaign as well as other on-site activities.
• Responsible for the deployment of Shell Uniform to site staff.
• Help in the tracking and follow up of data input for wet stock reconciliation
• Help and assist retailers to submit Voice of Customer, online.
• Maintain and sustain site readiness in terms of housekeeping, People Enablers and HSSE.
• Help and assist customer to register on the Shell Mauritius app or Shell Club website

Requirements

• HSC or Diploma.
• Degree and /or experience in sales & Marketing is an advantage.
• Driver’s car license is a plus.