Night Auditor at Karen Country Club

Job purpose

To carry out night audit and accounting functions such as daily revenue reporting, transaction audits, verifications, and preparation of final statements for the next day’s check-outs, check front office records for accuracy, summarize and compile reports, monitor the revenues, costs, room occupancy and other front office operation output.                                        
Duties and Responsibilities:

• Verify that all end of day procedures have been done by all revenue generating departments.
• Verify that room rate report tallies with the system set room rates.
• Update the unposted room charges and taxes.
• Ensure accurate billing and invoicing for corporate and member’s guests.
• Laundry sales reconciliation in and out of the system.
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
• Prepare and distribute daily, weekly, monthly, and annual reports to the concerned department heads.
• Conduct various stock take - Spot check, monthly and yearly stock take and ensure accurate controls are put in place.
• Monitoring and reporting of obsolete/expired goods and other inventory discrepancies.
• Resolve stock variances.
• Post charges to guest accounts that have not been posted or were incurred on the night audit shift. Rectify room rates in the event of errors and pass the relevant entries.
• Review room key logs and reconcile to the housekeeping report.
• Monitor compliance with check-in and check-out procedures.
• Verify and keep records of payments, cash refunds, complimentary, discounts, rebates and voids, rate adjustments and ensure proper authorization procedures were followed.
• Confirm application of all no-shows, cancellations, and charge as per the approved procedure.
• Reconcile cash and cheque payments and handover for banking.
• Monitor and prepare a weekly entertainment accounts report.
• Prepare night audit reports consisting of room revenue and occupancy rate.
• Confirm that all chits are successfully closed in the POS at the end of shift to enable the running of the night audit report.
• Ensure daily collection of members chits for filing/verification.
• Ensure supervisors sign the shift staff chits summary.

Credit Control

• Promptly answer member queries and ensure proper billing.
• Reconcile and follow up of overdue invoices for member and corporate accounts.
• Invoice both members and corporates and receipt the payments
• Follow up with debt collectors and update collections.
• Resolve disputed bills and settle on payment plans.

Required Skills and Qualifications

• Bachelor’s Degree in Finance or Accounting.
• Minimum of CPA III.
• Certificate/ Diploma in Hotel Management is an added advantage.
• Previous experience in front desk operations or night audit is an added advantage.
• Strong written and verbal communication skills.
• Commercial awareness with solid customer service skills.
• Numerical and Analytical skills.
• Strong eye for details.
• Problem-solving skills
• Ability to multitask.