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At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.
JOB PURPOSE
The job holder will be responsible for providing second level user support for the T24 core banking system at both Branch and Head Office levels, and ensure T24 availability and uptime. In addition, in this role he/she will monitor performance of T24 and escalate high impact issues to the supervisor. To develop new processes and modify existing T24 functions to meet business requirements. To develop applications that interface with the Core Banking system to extend its capability.
To closely work with testing teams to ensure solutions developed are defect free and meet business requirements.
KEY RESPONSIBILITIES
Core Banking and Channels Development
Support and Problem Management
Process and Policies
Governance
Risk & Compliance
DECISION MAKING AUTHORITY
ACADEMIC BACKGROUND
WORK EXPERIENCE
SKILLS & COMPETENCIES
PROFESSIONAL CERTIFICATION
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