Officer – Development & Maintenance at Kenya Revenue Authority (KRA)

Job Summary:

The job holder is responsible for development of new systems to automate business processes and maintenance of existing systems through change and enhancements.

Key Responsibilities: 

• Develops new systems to automate business processes in conformity with design artefacts contained in System Change Requests (SCRs)
• Involved in development of allocated Change Requests to ensure that solutions are delivered within set timelines
• Participates in peer reviews  and unit tests of developed solutions to guarantee quality before final submission to Quality Management
• Prepares documentations (User manuals, Technical manuals, deployment instructions, roll back instructions, etc) in accordance to set quality standards
• Ensures that solutions that have been developed are properly packaged and that all the components and requisite documentation are included in the package, for submission to Quality Management.
• Applies coding standards consistently in every solution developed.
• Participates in system demonstration, and ensures issues arising in demos are addressed.
• Diagnoses complex application issues
• Addresses issues that arise during deployment of the newly developed solutions in the QA test environment.
• Resolves issues arising from QA tests, for solutions that do not pass QA standards and Information System Security policies.
• Unit testing with integration Partner’s
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications       

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical /Electronic Engineering, Telecommunications or any other IT related field.

OR

• Post Graduate qualifications in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering  Telecommunications is an added advantage.

Professional Qualifications    

• Professional Certification or Training in any one of the following areas is required:
• Systems Development i.e. Microsoft Certified Systems Developer (MCSD), Java Programming, Web Design and Development, Oracle Developer etc.
• Business Systems Analysis i.e. CBAP Certification / Training
• Systems Modelling and Design Techniques
• Process Modelling and Design Techniques 

Desired Certifications/Trainings

• Certification or training in any of the following areas will be an added advantage:
• Training in middle level management / Supervisory Skills courses.
• IT Governance i.e. ITIL or COBIT 4/5
• Project Management i.e. PMP or Prince 2
• Training in Domestic Tax Administration from KESRA or an equivalent institution.
• Training or Certification in Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server.
• Training in operating systems i.e. Windows, Linux or Unix.

Relevant Work Experience Required

• At least two (2) years’ experience as a software developer.
• Proven experience in design, development and implementation of enterprise business systems. Experience in design and development of systems for tax administration will be an added advantage.
• Proven experience in integration of business systems in a similar large organization.

Technical Skills Required:     

• Proven skills in Oracle development and database management tools
• Proficiency in Java programming language (Spring, Struts) and PL/SQL
• Expert knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.)
• Working knowledge of structured programming and database design concepts
• Expert knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
• Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
• Working knowledge of web development tools (Dreamweaver, Microsoft.NET, Drupal, Joomla, etc.)
• Working knowledge of Linux/Unix and Windows operating system platforms
• Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server)
• Knowledge of system design and modelling techniques
• Working knowledge of systems design and modelling tools (Enterprise Architect, TraceCloud, etc.)
• Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i.e. MS Project and Presentation i.e. MS PowerPoint

Key Competencies     

• Excellent listening and communication skills
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Be proactive with good analytical and problem solving skills
• Team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision