Officer Reconciliation at I&M Bank

The role is responsible for Assigned group general ledgers reconciliations and monitoring of transactions, that are automated and manually initiated, to ensure completeness and accuracy in transactions that will enable timely identification, correction and mitigation of errors and frauds.

The scope of reconciliation will cover the defined GL accounts i.e. Assets and Liabilities that may further be categorised as Sundry or suspense accounts, with defined control standards that define the account types to be reconciled, nature of transactions, owners reconciliation frequency, accounts lifespan and escalation matrix for unreconciled items.

Primary Responsibilities

• Reconcile and share reconciled position report of Assigned Group reconciliation with stakeholders in Card Operations, ATMs, CDMS, Central Banks, Nostro banks, Branch suspense and Mobile Banking GLs and follow up with account owners for timely closure of outstanding items.
• Timely advise to stakeholders on corrective entries as a result of reconciling items.
• Review outstanding open exceptions and escalation of those that are beyond stipulated lifespan in the GL through escalation matrix.
• Resolution of internal and external customer transaction disputes.
• Analyse exception root causes, for process improvement and prevention of re-occurrences.
• Ensure proper back up of reconciliation data and records.
• Any other duty as assigned

Personal Attributes & Skills

• Analytical skills
• Good communication skills
• Work with minimum supervision
• Advanced excel capabilities
• Risk Identification and suggested mitigation
• Suggest recommendations/changes that can be adopted in reconciliation process.

Education Background

• Business related degree

Related Job Experience/Qualifications:

• Minimum 2 years banking experience
• Banking Operations knowledge preferably (Remittances, ATM ,Mobile Money ,Card Operations, Branch operations, settlement (treasury back office)operations)
• Accounting knowledge and analytical competencies