Officer – Safety, Security & Investigations at Rafiki Microfinance Bank

Job Summary:

• Responsible for monitoring and maintaining security systems, including CCTV, alarms, and access control systems, coordinating security personnel, supporting Cash-in-Transit (CIT) operations, managing security records and reports, ensuring security equipment and software remain operational and compliant, and proactively identifying, reporting, and mitigating security risks to protect organizational assets.

Key Responsibilities

• Effective monitoring of CCTV daily, Intruder alarm system, Access management systems (Biometrics, Mantrap, Vaults).
• Support a network of security staff both from private security contractors and government (armed guards).
• Proactively collect intelligence for security/safety of bank assets and mitigation of security incidents and escalate for action.
• Ensure all security records, files, internal and external correspondences are well maintained.
• Manage up to date departmental diary.
• Provide CIT monitoring support.
• Provide daily, weekly and monthly reports detailing safety and security incidents.
• Conduct preliminary troubleshooting of Security and safety equipment in the event of a breakdown.
• Ensure all necessary security systems licenses are up to date.
• Ensure tangible daily checklists and vendor engagement as per SLA.
• Support with the extraction of safety and security data as per policy and guidelines.
• Ensure systems are secure and only viewed and accessed by authorized personnel.
• Ensure security systems software are up to date.
• Transmits and propagates special information into the department.
• Any other official duties as may be assigned from time to time.

Qualifications and Experience

• Diploma in Security Management.
• Certificate in CCTV surveillance and monitoring
• 1-2 years working experience in a similar role.
• Licensed by Private Security Regulatory Authority
• Knowledge, Skills and Competencies
• Understanding of occupational health and safety requirements.
• Interpersonal skills
• Organization skills
• Confidentiality
• Integrity
• Analytical skills.
• Proficiency in MS Office