Officer - Storage Management at Kenya Revenue Authority (KRA)

Department:     Corporate Support Services

Division:           Information and Communication Technology

Work Station:  Nairobi

Job Summary:

The role entails performing administration activities of KRA storage systems primarily provisioning of storage and server resources.

Key Responsibilities: 

• Carries out installation, configuration, support and maintenance of storage area networks (SAN) and associated technology.
• Undertakes administration of SAN switches, servers and associated technologies.
• Provisions server and storage resources as per user requirements.
• Reviews documented processes, procedures, upgrades and problems for the SAN storage
• Undertakes upgrading of SAN software, monitoring of performance and evaluation of trends.
• Conducts patching of operating system software and other utilities
• Monitors, troubleshoots and performance tuning of systems.
• Implementing of virtualisation technology including creation Virtual machines
• Performs Backup and Restoration of Virtual Machines/physical machines.
• Ensure Conformity to ISO (9001:2015 and 27001:2013) and data security requirements

Academic Qualifications/ Professional Qualifications          

Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Required Certification

Unix/Linux Certified Systems Administrator/ Microsoft Certified Engineer

The following certifications will be an added advantage:

• COBIT 5
• ITIL
• Oracle Certified Administrator
• SAN storage management
• CCNA Certification – CISCO Certified Network Associate

Relevant Work Experience

• Required Minimum of one (1 ) year hands-on experience in managing enterprise storage systems (storage provisioning, tuning and troubleshooting), Unix/Windows operating systems in a busy Data Centre environment
• Proven ability to administer leading models of storage system
• Excellent knowledge of Business continuity management

Technical Skills Required      

• Demonstrable skills in administration of SAN switches, servers and associated technologies
• Demonstrable skills in administration of Virtualization software i.e. VMWare, Citrix, Hyper-V
• Proven ability to install and configure Linux/ Windows installations,
• Demonstrable ability to plan and implement installations and upgrading of Storage Area Networks (SAN) systems,
• Demonstrable skills in performing SAN systems administration tasks such as resources provisioning, servers and storage virtualization

Key Competencies     

• Excellent listening and communication skills
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Be proactive with good analytical and problem solving skills
• Team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision