Officer – Systems Administrator at Kenya Revenue Authority (KRA)

Department:    Corporate Support Services

Division:           Information and Communication Technology

 Work Station: Nairobi

Job Summary:

This role is responsible for performing software installation and configuration, systems monitoring, performance tuning, troubleshooting and securing systems.

Key Responsibilities: 

• Configure servers as per user requirements.  
• Installs, configures and maintains software
• Implements relevant software updates and patches and service packs on servers to ensure they are up to date;
• Monitors system performance and address potential issues to ensure services are available;
• Deploys application software releases as per deployment instructions
• Maintains documentation for server parameters and system settings.
• Reviews documented processes and procedures including server inventory.
• Provides technical assistance and subject matter expertise to Authority applications developers and testers.
• Implements security procedures to secure systems.
• Performs backup operations and recovery.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications/ Professional Qualifications          

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Required Certification

• Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer

The following certifications will be an added advantage:

• COBIT 5
• ITIL
• PRINCE2
• Web Application Servers i.e. Tomcat and JBOSS, Web Logic
• Virtualization software training i.e. VM Ware, Citrix, Hyper-V

Technical Skills Required      

• Ability to install and configure Unix/Linux/ Windows installations.
• Ability to manage systems installations including mix of Operating system, databases and applications
• Skills in Business continuity management
• Skills to administer Web Application Servers i.e. Tomcat and JBOSS, Web Logic
• Ability to manage databases on RDBMS like Oracle, Postgres, MySql and MS SQL Server

Relevant Work Experience Required

• Have at least one (1) year working experience in Unix/ Linux/Windows operating systems in a busy environment
• Ability to implement servers and storage virtualization.
• Ability to plan and set-up server installations including security hardening and software patching.

Key Competencies     

• Excellent listening and communication skills
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Be proactive with good analytical and problem solving skills
• Team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision