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  • Posted: Feb 10, 2023
    Deadline: Feb 24, 2023
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    We are an organization committed to offering innovative solutions to non-profit organizations, the public sector and businesses. We are a group of human resource professionals offering high level consulting services. Each of our human resource professionals has expertise in the latest industry practices and trends. Virtual HR works with clients through ...
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    Restaurant Supervisor

    Key Responsibilities

    • Ensuring all restaurant policies, procedures, standards, and guidelines are understood and strictly adhered to.
    • Conducting performance and operation reviews to identify problems, concerns, and opportunities for improvement.
    • Managing staff by identifying and delegating responsibilities, providing directions to staff, and ensuring restaurant objectives are met and achieved.
    • Conducting training of staff and monitoring compliance in areas such as safety, sanitation, and food hygiene.
    • Monitoring food preparation methods, portion sizes, garnishing, and food presentation.
    • Ensuring proper coordination of between the front and back offices to ensure proper service delivery.
    • Assisting in the menu implementation and improvement of menu items from feedback gathered from guests.
    • Identifying restaurant needs in kitchenware and equipment, placing orders, and liaising with vendors and suppliers.
    • Maintaining detailed records of daily, weekly, and monthly costs of revenues.
    • Liaising with external contractors on Jumia, Glovo, and Uber Eats for takeaway services.

    Key Qualifications, Experience, Skills, and Competencies

    • Degree or Diploma in Hotel Management or equivalent.
    • Valid food handlers’ certificate.
    • 3 years of working experience in a similar role.
    • Excellent product knowledge i.e., food and beverage menu.
    • Great customer service skills.
    • Excellent communication, coordination, team management, and interpersonal skills.
    • Good cash handling and reporting skills.
    • Attention to detail.

    Method of Application

    Interested candidates are requested to forward their updated CVs and academic qualifications to recruit@virtualhr.co.ke stating the subject heading RESTAURANT SUPERVISOR by Friday 24th February 2023 clearly indicating their current and expected remuneration (MUST), daytime telephone contacts, and addresses of three referees.

    Only shortlisted candidates will be contacted.

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