Operation Manager at Corporate Staffing

Key Responsibilities:

• Enhance current operational management systems and businesses processes.
• Conduct budget reviews and report cost plans to upper management.
• Managing a wide pool of influencers, assisting the leadership in formulating monthly, quarterly, and annual company budgets,
• Co-creating and enforcing company processes and policies in line with the goals of the company.
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
• Manage, coordinate, track and report on influencer marketing campaigns for different clients.
• Build and maintain a healthy relationship with influencers, clients, partners, and vendors.
• Prepare and present comprehensive campaign reports to clients and senior management.
• Manage company vendors/suppliers, ensure timely completion of work, deliverables, and payments.
• Assist in shortlisting and interviewing for open roles, talent management, training of staff, and employee motivation and rewards procedures.
• Promote a positive work environment. 

Key Skills and Qualifications

• Bachelor’s Degree in Operations Management, Business Administration, BCom, or any other business-related field.
• Minimum 5 years of experience working as an Operations Manager (Agency ,Digital Marketing firm or start-up experience is desirable).
• Strong budget development and oversight skills.
• Demonstrated leadership skills.
• Excellent communication, interpersonal, analytical, and presentation skills.
• Excellent people management and conflict-resolution skills.
• Independent thinker with an ability to make tough decisions as well as mitigate potential risks and arising crises.
• Unquestionable integrity, trustworthiness, and reliability.