Operations and Lodge Coordination Manager at Kenya Safari Lodges & Hotels Limited (KSLH)

Reporting to the General Manager.

The Officer will provide leadership and strategic planning of the hotel and co-ordination of Lodges business plans, to effect their mandate of offering hotel and lodges service in accommodation, Food, Beverages, Conferencing halls, Laundry, Swimming, wedding ground children playing ground, outside catering services etc. The office will ensure the effective management of the hotel physical and human resources to maximize profits. The office shall be responsible to the General Manager / CEO KSLH

Job Profile

• Coordinates the Hotel and Lodge activities;
• Responsible for the overall day to day management of the affairs of the hotel;
• Advises the CEO on all matters relating to the implementation of the group legal
• operations and laws for the country.
• Develops and recommends to the General Manager / CEO KSLH long term strategy, business plans and annual operating budgets; and establish proper internal monitoring and control systems and procedures at the hotel and lodge.
• Coordinates and prepares business-related proposals, reports and other submissions for consideration by the General Manager / CEO KSLH;
• Generates sufficient alternatives to inform General Manager / CEO KSLH decision making;
• Provides regular, thorough and prompt communication to the General Manager / CEO KSLH on key technical, financial and administrative matters for the hotel and Lodges;
•  Responsible for stakeholder management and enhancement of the image of the hotel
•  Ensures that there is effective communication between the different levels of the hotel
•  Provides leadership to the hotel management;
• Ensures continuous improvement in the quality and value of services and products provided by the hotel;
• Ensures continuous achievement of the hotels financial and operating goals and objectives;
• Ensures implementation of hotel policies and programs.
• Maintains a conducive work environment for attracting, retaining, and motivating employees at the hotel;
• Foster a corporate culture that promotes ethical practices and good corporate citizenship;
• Custodian of hotel licenses

Person Profile

• A minimum of Ten (10) years relevant work experience, three (3) years of which must be in Management (Food & Beverage will be advantageous) ;
• Bachelor’s degree in hospitality management or hotel management or any other relevant equivalent from a recognized University;
• Master’s degree in hospitality management or hotel management or any other relevant equivalent from a recognized University will be an added advantage
• Professional qualification and membership to a professional body where applicable;
• Proficiency in computer applications
• Fulfilment of the requirements of Chapter six of the constitution

or

• A minimum of Ten (10) years relevant work experience, three (3) years of which must be in Management;
• Bachelor’s degree in hospitality management or hotel management or any other relevant equivalent from a recognized University;
• Diploma in hospitality management or hotel management or any other relevant equivalent from a recognized University;
• Professional qualification and membership to a professional body where applicable;
• Leadership course lasting not less than four (4) weeks from a recognized institution;
• Proficiency in computer applications
• Fulfilment of the requirements of Chapter six of the constitution

Key Competencies and Skills

• Self-driven
• Unquestionable integrity
• Good communication and interpersonal skills with strong networking.
• Motivational and team building skills.
• Leadership and entrepreneurial skills
• Marketing /PR
• Change Management and strategic Planning skills
• Complex problem solving skill
• Negotiation skills
• Strategic Planning skills
• Business presentation Skills
• Result oriented