Powwater is the foundation for quality of life. Powwater's mission is to empower the world through sustainable safe drinking water. The transparency that comes with the water testing we do gives consumers the power to choose high quality and affordable water because after all water is life
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Oversee orders to ensure that they are delivered on time and in a professional manner
Proactively check the status of fill sites and the status of water available
Train drivers and conductors
Manage drivers to ensure that they are following Powwater protocol
Coordinate with the driver teams to ensure deliveries are done in the shortest time possible whilst maintaining a great overall customer experience
Establish and maintain good rapport with customers by using positive language and anticipating their needs
Use customer insight to propose new ideas on how to improve Powwater and recommend new products/services or make suggestions for improvements by identifying relevant features and benefits
Maintain a positive, empathetic and professional attitude toward customers at all times giving customers a remarkable experience worth talking about.
Minimum Qualifications
This is well-suited for those with 1-3 years of work experience. The ideal candidate will be:
A self-starter, able to prioritize and manage multiple assignments, take the initiative, and work independently to a deadline.
A hard worker who is flexible and eager. The promise of growth excites you.
You know how to command respect and are able to train drivers and be tough on them.
A high degree of proficiency working in a fast-paced, flexible, goal-oriented environment, with the highest level of personal and professional integrity
Considerable knowledge of tools, methods, operations, and materials used in the utility maintenance department.
Excellent organization and time management skills; experience working in high paced environment
Considerable ability to climb ladders, and use tools and objects requiring manual dexterity.
Willingness to work long hours
Must be able to work in areas with exposure to various environmental conditions such as dust, dirt, noise, disagreeable odors, and humidity.
Required skills and competencies
Determination and self-drive to achieve success
The ability to work with a team, follow instructions, and have a great understanding of fill sites and the water industry.
Bachelor’s degree in a related area is desired but not required
A well-versed communicator at all organizational levels, with strong oral and written skills; required fluency in English and Kiswahili
Strong organization and time management skills, rigorous, analytic and details oriented, creative and innovative thinking