Operations Manager Data Centre Kenya at CBRE Excellerate

Role Overview

• As an Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our data center facility. Your primary responsibility is to ensure the seamless and uninterrupted operation of all engineering systems while maintaining the highest standards of safety and compliance.

Key Responsibilities:

Strategic Leadership:

• Develop and implement comprehensive maintenance strategies to optimize system performance and minimize downtime.
• Oversee the execution of preventive maintenance programs and corrective actions.
• Collaborate with cross-functional teams to identify and implement continuous improvement initiatives.

Technical Expertise:

• Possess in-depth knowledge of critical engineering systems, including HVAC, electrical, and plumbing.
• Conduct regular system audits and inspections to identify potential issues and proactively address them.
• Stay up-to-date with industry best practices and emerging technologies to drive innovation.

Team Management:

• Lead and mentor a team of skilled technicians to foster a culture of excellence and high performance.
• Provide clear direction, support, and training to empower team members.
• Foster a positive and collaborative work environment that prioritizes safety and efficiency.

Client Relationship Management:

• Build strong relationships with clients and stakeholders to understand their specific needs and exceed expectations.
• Proactively communicate with clients regarding system performance, maintenance activities, and potential issues.
• Resolve client concerns promptly and effectively.

Risk Management:

• Identify, assess, and mitigate potential risks to ensure business continuity.
• Implement robust safety protocols and emergency response plans.
• Conduct regular safety audits and training sessions to maintain a safe working environment.

Qualifications and Experience:

Essential:

• Trade certification or equivalent qualification in a relevant field (e.g., HVAC, electrical, mechanical)
• Proven experience in data center operations and maintenance
• Strong leadership and interpersonal skills
• Excellent problem-solving and decision-making abilities

Desirable:

• Bachelor's degree in engineering or a related field
• Project management certification
• Experience with building automation systems (BAS)
• Knowledge of industry standards and regulations (e.g., ASHRAE, TIA-942)