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  • Posted: May 17, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.
    Read more about this company


    Operations Manager

    Primary Responsibilities                             


    • Ensure the fill rate of 95% is achieved on continuous basis
    • Plan production for all units under your supervision
    • Continuous improvement in plants efficiency
    • Management of plants maintenance
    • Taking lead in New Product Development
    • Work in collaboration with the HR Manager and Department/Section Heads to enhance employee engagement and work towards continuously improving Net Promoter Score
    • Establish systems to collect metrics, analyse productivity and set performance targets that will meet revenue and cost goals
    • Set policies and make decisions guiding productivity, quality, and cost efficiency of plant operations.
    • Ensures robust plant safety and security procedures and training are in place and that operations are in compliance with all required regulations.
    • Work closely with plant managers/supervisors and quality assurance personnel to review product quality consistency while monitoring yield rates and wastage to determine trends and areas of improvement
    • Review established production schedules for all manufacturing departments to ensure established inventory levels are met while operating at the highest efficiency possible
    • Overall responsibility for ensuring that staffing and competency levels are achieved/exceeded in all aspects of the manufacturing process
    • Monitor operation expenses and research ways to reduce costs while maintaining product quality
    • Develop and execute the plant manufacturing budgets, including relevant departments accountable to the achievement of budgets
    • Conduct performance appraisals and provide coaching and guidance to all reportees and their respective teams.
    • Encourage and promote operations in a continuous improvement environment
    • Remove production constraints; allocate human and equipment resources and direct production employees to attain all established goals
    • Remove waste and constraints from the production process to improve efficiencies and enhance productivity
    • Leads the development and deployment of manufacturing practices focused on quality and continuous improvement.
    • Overseeing inventory, distribution of goods and facility layout.
    • Work with the Purchasing Manager to develop and improve supplier relationships for all Plant inputs

    OH & S / Quality Systems 

    • Work closely with the HR Manager/Occupational Health and Safety Manager to ensure all members of responsibility of this role are aware of safety requirements, both legislative and company’s policies/procedures, to provide a safe workplace.
    • Maintain and support a superior safety and housekeeping program,
    • Promote the proactive reporting of workplace hazards identified during the course of work to the appropriate person, following standard operating procedures
    • Ensure adherence to the relevant quality standards, confer with the appropriate company’s personnel on application of methods and production standards

    People Management

    • Manage, coach and develop a high performing Maintenance team that meets agreed objectives and which delivers best practice results, added value and continuous improvements.
    • Set department objectives/KPIs and review and assess ongoing performance of direct reports.
    • Report on achievement of targets and identify any actions required.
    • Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behavior expected of them.
    • Ensure the delivery of the People Strategy within area of accountability
    • Manage and lead the team, ensuring adequate staffing levels.
    • Motivate and coach the team to operational success.
    • Monitor the completion of tasks and ensure good performance and record on appropriate systems.
    • Review, implement and update company records e.g. training matrices, performance reviews, risk assessments.
    • Communicate KPIs from the strategic annual plan so that each employee is aware


    • Support, comply and ensure complicity with Health & Safety regulations, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures
    • Support encourage and develop team and take ownership for team cohesion
    • Proactively contribute to creating a good team atmosphere
    • Anticipates and overcomes obstacles.
    • Makes useful links to arrive at insightful plans and solutions
    • Embraces personal challenge.
    • Confident, rounded thinking
    • Is resilient, optimistic and open to change
    • Has an Adult: Adult, collaborative approach to others
    • A self-starter, motivated and able to positively motivate others
    • Focused and target driven with a positive, can-do attitude

    Desired Qualifications

    • Degree in a business related field. MBA will be an added advantage
    • 7-10 years’ experience, 3 out of which in senior operations role in management. Manufacturing experience highly preferred.

    Method of Application

    Interested and qualified? Go to Frank Management Consult Ltd on to apply

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