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CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We’re also on a mission to create meaningful work for as many people as possible.
CloudFactory is constantly expanding the different tools that we work with within our ecosystem. The introduction of a Partner Services Manager as a technical peer to our Service Delivery Managers is designed to address those technical questions that come up during our Workstream lifecycle or in pre-sales analysis that only a technical subject matter expert can cover. You will work with a cross-functional team to execute the resulting enablement plan, leading the development and execution of a curriculum covering product, industry, technical, and soft skills training programs. You will have an in-depth understanding of the pre-sales engineer (Solution Engineer) team roles, an understanding of the partner tooling software, and a track record of driving scalability and repeatability in enablement. We work with a vast range of partner tools geared towards ML and CV work, you help us in maintaining our knowledge centers, training(s), and other technical troubleshooting that is required.
Responsibilities
There are four main components to the role which are broken down into the following areas:
Pre Sales:
Post Sales:
Enablement:
Strategy:
Requirements
Experience
Benefits
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