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My Health Africa was created to help strengthen the health sector across Africa for both patients and doctors.
The role
The Patient Support Specialist will be responsible for engaging with clients in Amharic to help them through all stages of the medical treatment process – from initial enquiry to helping organize the client’s return home after treatment.
This position requires someone who reads and writes fluently in Amharic, cares for our clients, has exceptional customer service and communication skills, excellent writing skills and a willingness to take care of our clients through all stages of their medical treatment.
The position would be suitable for someone with experience working in a hospital in a customer service role or someone who has worked in a travel agency or in a sales role and a strong willingness to learn about medical facilitation and medical conditions, as well as provide our clients exceptional customer service. Candidates must be able to read and write in Amharic.
This is a unique role to join a fast-growing and high-impact company as we start our rapid expansion across Africa.
Key responsibilities
Requirements
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