People & Culture Senior Coordinator at International Potato Center

The International Potato Center (CIP) is looking for a People & Culture (P&C) Senior Coordinator who will supervise our HR team in Kenya. This is a crucial role in driving operational excellence and HR management across our Africa regional office.

Key responsibilities:

Oversee a comprehensive HR Services

• Act as a HR focal partner for managers and staff to promote decision making that is fair and considers the overall impact at CIP-Kenya office.
• Supervise the HR Team in Kenya, ensuring the accurate and consistent delivery of key transactional HR activities: recruitment, on-boarding, contract renewals, entitlements and benefits, payroll, systems administration, separations – leading and supporting their efforts to ensure all tasks are completed efficiently and in compliance with prevailing policies.
• Ensure full accountability for the administration of the monthly payroll run, ensuring this is delivered accurately each month and any issues are resolved quickly and effectively; ensuring that the HR Team in Kenya maintain and update internal databases with digital personnel records of relevant staff information.
• Give specialized P&C advice to country levels, in consultation with People and Culture (P&C) Department in HQ and provide support and advice to managers and staff in solving P&C issues and help them to interpret and apply P&C policies and practices in day-to-day work.
• Provide senior level support to staff to translate business requirements into effective P&C practices, delivering people solutions aligned with business objectives.
• Ensure compliance of all HR activities with CIP’s internal policies and local regulations of the country’s offices.
• Partner with the P&C team in HQ to support local disciplinary and grievance policies to guarantee compliant decision making and to accompany senior leaders in complex situations especially those with legal implications.
• Support the effective implementation of key HR programs in the client area, such as workforce planning, talent management and staff learning.
• Develop a strong understanding of HR policies to support and advise managers and staff in solving HR issues and help to interpret and apply these practices in day-to-day work.
• Use agreed metrics to measure service delivery in the client area, prepare monitoring reports and recommend corrective action as and when required.

Requirements

• Master’s degree in human resources, financial management, organizational development, international development or any other related field related field   
• At least 5 years of relevant work experience in a similar role. 
• Bachelor’s degree with 10 or more years of experience may be considered.
• Knowledge and expertise related to HR policies, processes and practices of Compensation and Benefits, Recruitment and Onboarding, Performance Management and Leadership Development.
• Strong understanding of employment-related laws and regulations in Kenya. Familiarity with local regulations in other countries such as Uganda, Malawi, Mozambique, and Rwanda would be advantageous.
• Experience in HR/Payroll administration and record keeping including compensation, taxes and other deductions/earnings.
• Strong and proven experience in people and relationship management
• Fluent in English and Swahili. Excellent written and oral communication skills.
• Knowledge of other languages spoken in the region would be an asset.