People Operations Consultant at African Management Institute (AMI)

The People Operations Consultant will ensure to maintain and support our People strategies, policies and initiatives to support our employees across Africa. This is a 6 months contract, covering for a maternity leave, with a reporting line to our Director of People. You will play the following critical roles at AMI:

HR Operations and Compliance

• Ensure legal compliance and best practices across all operational markets
• Ensure completion, continuous improvement and documentation regarding all our HR policies
• Own end-to-end People Ops processes, enhancing efficiency and consistency
• Contracts
• Payroll & consultants’ payments
• Health & Security
• Leaves
• Compensation & benefits
• Onboarding
• Maintain and continuously update our HRIS (Workpay), ensuring all HR data remains accurate and up to date at all times.
• Work closely with local People Ops representatives, including Country Managers, to address market-specific needs
• Coordinate with our legal counsels as needed.

Employee relations

• Foster a positive and inclusive workplace culture.
• Address employee concerns and mediate conflicts as needed.
• Organize company events and initiatives that promote team building and engagement

Requirements

• Customer-driven: You understand the business needs and all of your actions are driven towards supporting your business partners
• Fast-growing / Tech company experience: You have thrived in a hyper-growth and fast-paced environment, getting things done and demonstrating an ability to quickly understand and manage emerging business needs, and problem solve with many stakeholders at once
• Continuous improvement mindset: You take every chance to suggest improvements and new ways of doing things, you are open to feedback and have a strong will to learn and grow
• Rock solid integrity: You are able to handle sensitive information with confidentiality and integrity
• Project management: You can multitask and prioritize your daily workload and possess a proven track record in project management and process improvement
• Communication skills: You possess excellent interpersonal communication skills to foster trust, encourage social dialogue and lead internal communications around policies, processes, trainings etc,...
• 8+ years of experience in HR Generalist or People Operations roles, including time in a managerial capacity, ideally within African markets. You bring strong expertise in local people operations or global HR, with proven depth in labor law and legal compliance across African jurisdictions.
• Bachelor’s degree in Human Resource with a current membership in IHRM.