Performance Management Specialist at Safaricom Kenya

Brief Description

• Reporting to Chapter Lead, Capability & Skills, the role holder will be responsible for driving a strong culture of performance development to drive achievement of superior standards of work performance and productivity while supporting career mobility for all employees.

Responsibilities.

• Develops and design agile holistic performance management processes, policies and tools that drive a high-performance culture across the business.
• Develops effective performance management culture by investing time in  setting context, establishing  a clear strategy and plan
• Analyzes the impact of employee performance interventions on organizational performance and provides analysis, insights and recommendations to all the relevant stakeholders.
• Develop and deploy a robust performance management feedback strategy , process and tools to drive a culture of continuous improvement and growth
• Oversee and manages all activities related to the performance management cycle and manages all communication, sensitization and monitoring of the process to ensure its effectiveness and relevance to the business;
• Establish and maintain linkages between the Performance Management and other talent/people processes to ensure synergy in the application of policies and procedures.
• Analyses internal and external data and develops recommendations that improve business performance
• Coaches and builds Line manager capability in setting robust goals, feedback and performance discussions across the business.
• Understand the Performance Improvement Plan (PIP) process and can coach  LMs through a performance  management challenge
• Develops performance processes and policies that balance the needs of the individual and the organization
• Leverages innovative technology in solutions to deliver competitive advantage and leading-edge practices in performance management
• Develop and apply best practice performance management solutions through relationships with external and internal communities
• In liaison with Capability and Skills Unit, contribute to the design, implementation and management of effective leadership and employee development and talent management initiatives to address performance gaps related to capacity/knowledge among staff
• Embed organizational spirit and leadership standards into performance processes, and incorporate performance concepts and expectations into broader learning programs such as onboarding training
• Challenge line manager to adopt a performance- driven culture underpinned by a strong performance management capability.

QUALIFICATIONS

• Bachelor’s Degree and Higher National Diploma in HRM
• 5yrs relevant experience in HR management, with specialisation in performance management
• Extensive experience in conducting Performance management process.
• Experience in Coaching and building Line manager capability in performance / productivity management and development
• Good stakeholder management experience