Personal Assistant at Kenya Airways

Brief Description        

The Job holderwill be responsible for professional running of the office of the Chief as afirst point of contact for external and internal stake holders at KQ and tomanage the calendar and provide efficient and effective administrationservices.

Detailed Description        

• Managing confidential dataand files ensuring only authorized persons have access
• Controls the diary for theChief by scheduling meetings and appointments.
• Preparing officialcorrespondences for the Office of the Chief.
• Assist in organizing KQlaunches, eg, Expos; staff forums.
• Draw the administrationexpense budget and ensure utilization is within the set budget and lead costcontrol for the office
• Attend and take minutes inscheduled meetings
• Ensure the Chief is equippedwith necessary documentation to proceed with meetings
• Ensure timely scheduling ofmeetings for both internal staff and external parties
• Compile minutes duringmeetings and follow up for actions.
• Liaise with various keystakeholders to resolve queries/complaints raised by both internal and externalclients as well as suppliers
• Manage any outstanding/escalated issues that affect the business
• Monitor, analyze andrecommend solutions to resolve client service issues.
• Managing incoming andoutgoing communication including but not limited to logging, distribution,filing and facilitating timely feedback.
• Maintain a high level ofconfidentiality of the office documents /files to ensure availability and up todate & accurate information.
• Handling administrativeissues – responding to office correspondence in good time.

Job Requirements        

• Diploma certificates in Secretarial/Office Administration
• Secretarial Skills Development Course
• Time Management course
• Supervisory Management Course
• Performance Management Training
• Computer Application Packages i.e. MS Word, MS Excel, Power-point
• 5years working experience as Personal Assistant role in high level offices
• Essential skills for PAs and Office Managers.

Additional Details        

• Ability to prioritize andmanage multiple tasks.
• Administration skills
• Accuracy and attentive
• Written and Verbalcommunications skills
• Ability to workindependently 
• Reliability,responsibility, trustworthiness, loyal and flexible.
• Efficiency andeffectiveness
• Time Management
• Demonstrate competence inoffice management
• Good interpersonalskills.