Pre-Sales, Solution Architecture, and Client Engagement at Software Dynamics

• We are seeking a dynamic and highly experienced Pre-Sales Solution Architect to join our Growth & Strategy team. This critical, client-facing role combines deep technical expertise in Dynamics 365 with the ability to articulate business value, drive the sales cycle, and design bespoke solutions.
• This position is focused on the Dynamics 365 Mid-Market Stack: Dynamics 365 Business Central (BC) and Dynamics 365 Customer Engagement (CE - Sales, Service, Marketing).

Key Responsibilities

• Collaborative Solution Design & Scoping
• Work jointly with the Sales team to analyze prospect requirements, translating complex business challenges into clear, deliverable solution scopes and technical architectures.
• Design customized, integrated solutions leveraging the full potential of D365
• Business Central (Finance, SCM) and D365 CE (CRM, Field Service), often incorporating the Power Platform (Power Apps, Power Automate).
• Develop accurate effort estimates, implementation phases, and resource plans to support sales proposals and ensure a smooth handover to the Delivery team.
• Pre-Sales Leadership & Technical Authority
• Lead technical discussions, discovery sessions, and requirement workshops with prospective clients and key stakeholders.
• Develop and deliver compelling, high-impact product demonstrations and
• presentations that showcase the value and functionality of the proposed Dynamics 365 solution.
• Serve as the primary technical subject matter expert (SME) during the sales cycle, providing expertise for RFP responses, proposals, and commercial contracts.
• Deep Client Engagement
• Maintain close client interaction throughout the pre-sales process to ensure the proposed solution is fully aligned with the client’s unique business needs, goals, and strategic vision.
• Act as the crucial bridge between sales objectives and technical delivery capability, ensuring scope and client expectations are realistic and achievable.

Required Skills & Experience

• 5+ years of experience in technical pre-sales, solution architecture, or consulting focused on Dynamics 365.
• Deep functional and technical knowledge of Dynamics 365 Business Central (BC) is
• mandatory. Experience with upgrading clients from Dynamics NAV is a significant plus.
• Strong working knowledge of Dynamics 365 Customer Engagement (CE) modules (Sales, Service, Marketing).
• Proven ability to design integrated solutions leveraging the Power Platform, Azure services, and third-party integrations.
• Exceptional presentation, written, and verbal communication skills; comfortable presenting to C-level executives and technical audiences.
• Microsoft Certification in relevant Dynamics 365 modules (e.g., MB-800, PL-600, MB-210) is highly desirable.