Principal Academic Advisor at United States International University - USIU Africa

Job Purpose:

Providing logistical support for academic programs offered within the School

Key Responsibilities

• Preparing annual course schedules for the Doctorate, Masters and Undergraduate programs in the School.
• Allocating rooms to all courses offered in the school.
• Ensuring appropriate allocation of faculty and staff offices.
• Ensuring that all courses offered within the school have faculty allocated to them as per policy.
• Addressing student challenges relating to course scheduling, registration and/or facility allocation.
• Developing student full cycle course guides for new programs developed in the school.
• Updating the CX system with courses introduced following new program approvals, program reviews and curriculum action approvals.
• Supervising the monitoring of the academic performance of students within the school by Academic Advisors and handling poor academic standing cases.
• Handling student grade appeals and consideration of faculty grade change requests.
• Implementing Curriculum Action Change approvals by updating the catalog, brochures and the website.
• Handling student credit transfer requests.
• Handling student courses substitution and add/drop request in line with policy.
• Preparing operational reports for decision making by the Deans, DVCAA and other departments including course load, room utilization, text book usage, registration summary, faculty evaluation, enrollment, faculty profiles and grade audit reports.
• Monitoring and approving requisitions for departmental stationery
• Supervising academic advisors and office attendants within the school.
• Other duties as assigned (by superiors)

Qualifications /Educational/Professional/experience)

• Educational Qualifications: Masters’ Degree
• Experience: 3 years

Competencies

• Computer Literacy
• Good interpersonal skills
• Excellent Planning and Budgeting
• Excellent communication skills.
• Organizational skills
• Basic counseling skills
• Good Analytical Skills
• Good customer service skills

Dimension:

• Supervisees - Academic advisors, Office Attendants

Organization chart:

• Position reports to the Dean of the School

Work relations:

• Program Directors, Faculty, Registrars’ office, Students, Admissions, Counseling Center, Student Affairs, Library, Finance and Information Technology department.

Decision making:

• Technical Decisions

Problem-solving:

• Scheduling for the University’s academic courses annually while taking care of each student’s unique needs.
• Dealing with large volumes of numbers during peak hours.