Principal Communications Officer at Kenya National Qualifications Authority (KNQA)

KNQA GRADE 4

REF. NO -KNQA/NO 5/2020
Basic Salary Scale
Ksh 95,321 to 148,067 pm
Leave Entitlement
30 days per financial year
Terms of Service
Permanent and pensionable

For appointment to this grade an officer must have at least;

• A minimum period of eight (8) years relevant work experience four (4) of which should have been at the level of supervisory level;
• Bachelor’s Degree (or other KNQF Level 7 equivalent) in Public relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution
• Master’s Degree (KNQF Level 9 or equivalent) in Public relations, Communications, Journalism, Marketing, International relations or any other equivalent qualifications from a recognized institution;
• Experience in writing articles on education in Kenya and Africa;
• Professional qualification and membership to a professional body where applicable;
• Management Course lasting not less than four (4) weeks from a recognized institution;
• Proficiency in computer applications; and
• viii) Fulfill the requirements of Chapter Six of the Constitution

Key Duties and responsibilities entails;

• Incorporating online tools and in-person networking to create relationships and ultimately build the Authority’s brand, both online and off line;
• Content creation – writing blog posts, articles, newsletters, communications materials, and material for social media channels;
• Coordinating the writing of Council papers; and the logistics of council meetings;
• Working as the Personal Assistant to the Director General;
• Social media marketing– creating, managing and growing the authority’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties;
• Events and event planning– attending industry events and planning meet ups for KNQA leadership;
• Managing incoming media requests and building relationships with industry journalists; creating, executing and measuring media campaigns;
• Responsible to overlook the customer support – collecting reports, and forwarding clients feedbacks to the management;
• Managing any online feedback forums;
• Implement strategic communications plans and to provide local market insight for the authorities public-facing communications;
• Analytics– Using Google Analytics and other measurement tools to provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives;
• Work with journalists, media producers, editors and strategic influencers;
• Gathering information on programmes and significant events in a specific KNQA Cluster area;
• Responsible for scheduling media interviews;
• Assist in developing media plans, distribute and follow up media releases, book interviews and respond to media request;