Principal Officer, Corporate Communications at Salaries & Renumeration Commission

Job Purpose

Responsible for implementing the corporate image and stakeholder management policies and strategies to enhance the Commission’s brand.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

•  Provide input into the departmental work plan and compile budget estimates to inform the departmental planning process;
• Support in the management of media relations to build a positive SRC image;
• Organise and coordinate the Commission events, including press briefings;
• Facilitate access to information and data when required by the public;
• Manage review of media and social media for news and information relating to SRC’s mandate;
• Assist in monitoring the impact of the communications strategy, communications policy, stakeholder management and mapping strategy, stakeholder management policy, and propose reviews where appropriate;
• Assist in collating and collecting content for Mishahara quarterly newsletter, e-Connect weekly bulletin, publications and reports, information, education and communication materials, promotional materials, and graphics for social media and website, among others;
• Ensure approved graphic designs fit within printer-ready resolutions and specifications, and liaise with external printers, as necessary.
• Carry out training needs assessment and propose training programmes for departmental staff that report to the position;
• Identify and evaluate communication risks and implications of all departmental activities;
• Lead the development and performance management of staff that report to the position for the achievement of both individual and departmental goals;
• Supervise and evaluate the performance of staff that report to the position; and
• Mentor and coach staff that report to the position, in liaison with the Head of Corporate Communications.

Operational Responsibilities / Tasks

• Implement policies, procedures and manuals to ensure improved efficiency and effectiveness of service delivery;
• Draft content for print and electronic media to ensure clear communication to stakeholders;
• Review and update SRC’s website, intranet and social media platforms ensuring that the content is factual and timely;
• Provide requisite information to ensure accurate and timely responses to media and other key stakeholders.
• Respond to media queries for the Commission to ensure responses are timely and factual, in liaison with the Head of Corporate Communications;
• Prepare content for information, education and communication materials and other promotional materials;
• Implement the corporate social responsibility (CSR) strategy and programmes;
• Draft opinion editorials for publication in line with Commission’s mandate;
• Draft press releases and briefs on SRC’s programmes and activities;
• Draft speeches and statements for the Chairperson and CEO;
• Review audio-visual productions, documentaries, radio productions, as well as other printed materials;
• Identify public relations issues as they emerge and propose remedial action;
• Provide secretarial services to the Commission’s Corporate Image and Stakeholder Management Committee, as may be assigned by the Head of Corporate Communications;
• Develop individual work plan, monitor own performance and seek support to ensure delivery of agreed targets; and
• Prepare and submit departmental monthly, quarterly and annual reports to Head of Corporate Communications.

Job Dimensions:

• Financial Responsibility
• Provide input to the department budget and procurement plan.

Responsibility for Physical Assets

•  Computer
• Office equipment and furniture
• Camera
• Banners

Decision Making / Job Influence

•  Managerial
• Analytical
• Operational

Job Competencies (Knowledge, Experience and Attributes / Skills) Academic qualifications

• Bachelor’s degree in Mass Communication, Journalism or any Bachelor’s degree with a Post Graduate Diploma in Mass Communication or Journalism from a recognised university.
• Master’s degree from a recognised university shall be an added advantage.
• Professional Qualifications / Membership to professional bodies Member of any society and in good standing.

Previous relevant work experience required

• Eight (8) years of relevant work experience, with at least 4 years in a comparable position in a reputable organisation.

Functional Skills, Behavioral Competencies/Attributes:

• Meets the requirements of Chapter Six of the Constitution;
• Ability to deliver results in a complex and dynamic environment;
• Demonstrate ability to manage and lead high performing teams;
• Ability to identify customer needs and deliver service excellence
• Demonstrate knowledge on relevant legislation and applicable professional standards;
• High level of interpersonal skills;
• Ability to work with minimum supervision and under strict timelines;
• High level of attention to detail;
• Ability to work with teams;
• Possess problem solving skills;
• Good analytical and communication skills;
• Graphic design skills and experience is an added advantage; and
• Knowledge of relevant graphic design software is an added advantage.