Product Analyst - Fintech at M-KOPA Solar

Working as a Product Analyst within our FinTech Repayments Group offers the chance to collaborate with colleagues based in Europe and Africa solving real world problems that have a huge scale of social impact across Africa.

• Are you looking for an opportunity to work in a company where progress and humility are valued as highly as technical excellence?
• At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.

What does day-to-day look like and how do your skills compare?

• Customer Segmentation – Lead on quantitative analysis to refine our customer segmentation and to test hypotheses about our customers’ behaviour and how they interact with our products.
• Data-Driven Experiments  - Collaborate with product managers and user researchers to formulate well designed product experiments or A/B tests on how we could drive desired outcomes around adoption, retention and engagement with our digital financial services products.
• Analytics & Machine Learning - Partner with analytics engineers and data scientists to continuously up-level our data capabilities and ML models, ensuring we have the data required to drive fast feedback loops between initiatives and results.
• Insights - Deliver insightful presentations that help shape commercial decisions in our FinTech group.
• Problem Solving - Research and advise on complex business problems that affect our repayment cycles and customer retention
• We have a data-driven approach to the incremental improvements of our products and services with a focus towards excellence.
• We foster a very low-ego environment at M-KOPA, a place where diversity, innovation and collaboration sit comfortably with commercial growth and social impact. Our teams prize psychological safety above everything.