Product Designer - Self-Serve at Grafana Labs

About the job

UX Team at Grafana Labs

You will join a growing team of more than 19 UX Designers and Researchers based across 3 continents. You’ll grow professionally and have fun with your colleagues; we like to invest in our team with onboarding plans, career advancement opportunities, and mentorship.

On a day-to-day basis, you will work closely with Product Managers, Go to Market, and engineering teams. You will interact frequently and conduct research with our customers. You will mix strategic and high-level work with creating detailed designs. You will be working with the Self Serve team, where you’ll have the chance to run experiments, solve complex interaction issues, research and design new products, and create better integration experiences between our features. You can count on fast feedback cycles: we run company-wide feedback sessions weekly, and our software is continuously released – your ideas will be put into users’ hands very quickly.

Who are we looking for

• You are comfortable working in a remote-first company; communication is key. For us, working together means being collaborative, friendly, kind and respectful. We operate by consensus, you can contribute to a discussion but then commit to the team decision.
• You have at least 3 years of experience as a UX/UI or Product designer. We are a design team of 20 people working remotely on a product used by over 5 million users – the ability to work on your own and ship designs is crucial.
• You have a good understanding of a holistic UX process and have a strong user-centered approach when making design decisions. You easily build an understanding of users’ context, goals, and motivations.
• You know how to transform insights into ideas – you are able to prototype and validate them through research or usability testing. You are able to communicate those ideas clearly and are solid in written and spoken English.
• You have a good understanding of accessibility in web solutions and have experience designing solutions that follow accessibility standards.
• You enjoy working on complex solutions – Grafana is a highly technical product and has passionate users who rely on it daily.
   

We ask you to provide a portfolio that not only shows nice pictures, but shows use-cases that mention your actual process and concrete contribution to the respective projects.