Product Manager – Enterprise Document Management at Equity Bank Kenya

• The Product Manager – Enterprise Document Management is responsible for shaping and executing the vision, strategy, and roadmap for Equity Group’s enterprise document and records management system, driving the transition to a paperless organization.   
• The Product Manager – Enterprise Digitization will be responsible for shaping and executing the Enterprise applications/product vision and strategy that accelerates Equity Group’s digital transformation agenda in alignment with the Africa Recovery and Resilience Plan (ARRP).  
• Reporting to the Sr. Product Manager, this role will lead the end-to-end lifecycle of innovative, scalable, and inclusive products that empower customers, enhance operational efficiency, and drive sustainable growth across Equity Group’s markets.  

THE KEY RESPONSIBILITIES

Product Management:  

• Lead the end-to-end lifecycle for document management and paperless process products, including requirements definition, feature prioritization, and roadmap planning.  
• Drive adoption and integration of digital signature, workflow automation, and document capture technologies (Example: Docusign, Newgen OmniDocs, Omiscan).  
• Collaborate with cross-functional teams to ensure successful implementation and integration of solutions across business units.  
• Gather and analyze user feedback to inform product enhancements and process improvements.  
• Ensure compliance with regulatory, security, and operational standards for document management and digital processes.  

Stakeholder Collaboration:  

• Work closely with business stakeholders to understand needs and translate them into actionable product features.  
• Communicate product vision, updates, and releases to internal teams, ensuring alignment with business goals.  

 Documentation & Reporting:   

• Coordinate with IT and development teams to deliver integrations and feature enhancements. 
• Document product specifications, user stories, and acceptance criteria for all features and enhancements.  
• Prepare regular reports on project progress, product performance, and user feedback for management and stakeholders.   

Continuous Improvement:    

• Identify opportunities for process automation and workflow optimization within document management and paperless processes.  
• Evaluate and implement new features and technologies to improve user experience and operational efficiency

Qualifications

EXPERIENCE REQUIREMENTS    

• 3+ years of experience in product management, 5 years overall experience, ideally within banking, fintech, or enterprise IT environments.  
• Experience delivering document management and paperless solutions in regulated environments.  
• Strong analytical skills with the ability to translate data into actionable insights.  
• Hands-on experience with Agile (Scrum, SAFe) methodologies.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS 

• Bachelor’s/ Master’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience).  
• Certifications in Product Management, Change Management, Agile methodologies including but not limited to /Scrum/SAFe certifications is a plus.