Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are work...
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Create and develop regional market, industry, customer, business, and competitor knowledge and insights, relevant for new and existing fintech services.
Work closely with the sales and customer success teams to position Ericsson MFS in the regional market.
Develop and implement product strategies and roadmap for new fintech services with clear customer and user value in each release.
Translate and communicate customer and market needs into product requirements for both internal R&D and partner product development.
Work closely with the engineering team to ensure the timely and quality delivery of product features.
Design and optimize the customer journey to ensure a seamless and satisfying experience, and work with customer support teams to address issues, gather feedback, and improve the service
Develop and execute go-to-market strategies for new services or features, and collaborate with product marketing to create compelling messaging and promotional materials
Responsible for profit and loss of new fintech service
The Skills You Bring
MBA or relevant business or engineering degree or an education in design-thinking, UX or service design
At least 8 years' experience from the fintech industry, banking or payments
Strong empathy for customers and a passion for delivering a high-quality user experience.
Experience from conducting market research, understand market trends, identifying customer needs, and based on this developing and implementing product strategies that align with the business goals of the organization
Experienced in agile service development and use of UX & design-thinking toolsStrong analytical and problem-solving abilities to overcome obstacles and find innovative solutions
Proven track-record of leading cross-functional teams and influence others without direct authority
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