Product Manager, Program Data Systems at International Rescue Committee

Major Responsibilities:

Product Ownership and Delivery

• Serve as product owner for METAL’s Program Data Systems, defining vision, strategy, and measurable success criteria.
• Manage the end-to-end product lifecycle—from requirements gathering and design through development, rollout, and scale.
• Develop and maintain product roadmaps, backlogs, and release plans aligned with CRRD data and MEAL priorities.
• Lead agile ceremonies and coordinate with Project Manager, Developers, and QA Analyst to ensure quality, timely product releases.
• Ensure that data system integrations (e.g., with program delivery tools or enterprise platforms) are robust, secure, and optimized for use.

Stakeholder Engagement and Collaboration

• Engage a broad range of stakeholders, including MEAL, IT, and program delivery teams, to define requirements and validate solutions.
• Collaborate with the MEAL Global Practice Lead to ensure products adhere to technical data standards and support CRRD’s indicator frameworks.
• Coordinate product roll-outs with MEAL Technical and Country Program facing support teams, ensuring smooth adoption and effective user onboarding.
• Communicate product performance, risks, and progress clearly and regularly to leadership and stakeholders.

Data Governance and Quality

• Partner with MEAL and data governance colleagues to ensure data accuracy, consistency, and compliance with internal standards and donor requirements.
• Define and monitor product-level data quality and system performance indicators.
• Support the design and implementation of data pipelines, dashboards, and visualization tools that improve access to and use of program data.
• Promote user feedback and continuous improvement of data systems based on real-world performance and evolving business needs.

Leadership and Team Support

• Contribute to the strategic direction of the Program Data Systems portfolio within METAL’s broader product ecosystem.
• Provide technical and product management guidance to colleagues and partners on best practices in data system design and management.
• Foster a culture of collaboration, innovation, and accountability across global and country teams.

Key Working Relationships 

• Position Reports to: Program Technology at Scale Lead
• Direct Reports: None
• Management in Partnership: None

Key Internal Relationships: 

• MEAL Global Practice Lead
• METAL Project Manager
• METAL Technology Development Lead
• METAL Developers
• METAL QA Analyst

Education and Professional Background:

• Bachelor’s degree in Information Systems, Data Science, Computer Science, International Development, or a related field (Master’s preferred).
• Minimum 5 years of professional experience managing data systems or digital product portfolios, ideally in humanitarian, development, or social impact organizations.
• Proven experience leading end-to-end product delivery—defining vision, managing roadmaps, and ensuring successful implementation.
• Demonstrated understanding of MEAL processes, program indicators, and data management practices in international contexts desired