Jobs at International Rescue Committee

Major Responsibilities:

Product Ownership and Delivery

• Serve as product owner for METAL’s Program Data Systems, defining vision, strategy, and measurable success criteria.
• Manage the end-to-end product lifecycle—from requirements gathering and design through development, rollout, and scale.
• Develop and maintain product roadmaps, backlogs, and release plans aligned with CRRD data and MEAL priorities.
• Lead agile ceremonies and coordinate with Project Manager, Developers, and QA Analyst to ensure quality, timely product releases.
• Ensure that data system integrations (e.g., with program delivery tools or enterprise platforms) are robust, secure, and optimized for use.

Stakeholder Engagement and Collaboration

• Engage a broad range of stakeholders, including MEAL, IT, and program delivery teams, to define requirements and validate solutions.
• Collaborate with the MEAL Global Practice Lead to ensure products adhere to technical data standards and support CRRD’s indicator frameworks.
• Coordinate product roll-outs with MEAL Technical and Country Program facing support teams, ensuring smooth adoption and effective user onboarding.
• Communicate product performance, risks, and progress clearly and regularly to leadership and stakeholders.

Data Governance and Quality

• Partner with MEAL and data governance colleagues to ensure data accuracy, consistency, and compliance with internal standards and donor requirements.
• Define and monitor product-level data quality and system performance indicators.
• Support the design and implementation of data pipelines, dashboards, and visualization tools that improve access to and use of program data.
• Promote user feedback and continuous improvement of data systems based on real-world performance and evolving business needs.

Leadership and Team Support

• Contribute to the strategic direction of the Program Data Systems portfolio within METAL’s broader product ecosystem.
• Provide technical and product management guidance to colleagues and partners on best practices in data system design and management.
• Foster a culture of collaboration, innovation, and accountability across global and country teams.

Key Working Relationships 

• Position Reports to: Program Technology at Scale Lead
• Direct Reports: None
• Management in Partnership: None

Key Internal Relationships: 

• MEAL Global Practice Lead
• METAL Project Manager
• METAL Technology Development Lead
• METAL Developers
• METAL QA Analyst

Education and Professional Background:

• Bachelor’s degree in Information Systems, Data Science, Computer Science, International Development, or a related field (Master’s preferred).
• Minimum 5 years of professional experience managing data systems or digital product portfolios, ideally in humanitarian, development, or social impact organizations.
• Proven experience leading end-to-end product delivery—defining vision, managing roadmaps, and ensuring successful implementation.
• Demonstrated understanding of MEAL processes, program indicators, and data management practices in international contexts desired

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Major Responsibilities:

• Creates and Maintains and Integrated Project Plan: Develops, and continually updates, detailed program management plans. Develops work breakdown structures based on the project objectives and scope. Ensures the implementation methodology is adhered to.
• Manages Project Status Reporting: Prepares status reports to communicate project scope, goals, achievements, budget, risk, status, change requests, and critical issues to the client and project team.
• Performs Project Resource Management: Provides work direction and leadership to assigned projects, including scheduling, assignment of work and review of project efforts. Identifies project resource requirements and staff assignments. Checks for staff availability. Updates the project plan with work assignments.
• Conducts Risk Management: Maintains documentation for identified risks and mitigation strategies. Proactively gathers and updates risk status and documentation as needed.
• Provides Overall Project Administration: Participates in program team meetings, proactively documents meeting minutes, track issues, decisions and action items, and follow-up between meetings to drive issues to closure.
• Conducts Other Tasks as Needed: Performs other duties or special projects as required or as assigned 

Key Working Relationships 

• Position Reports to: Program Technology at Scale Lead
• Direct Reports: None
• Management in Partnership: Associate Director IT Projects & Portfolio Mgt

Key Internal Relationships: 

• METAL Product Managers
• METAL Technology Development Lead
• METAL Developers

Desired Experience and Skills:

• Successfully managed complex programs with technology components.
• Six or more years of project management experience in IT or software, ideally related to humanitarian service delivery or information systems.
• Experience working in Jira preferred.
• International NGO/Global Humanitarian Organization experience in a developing country preferred. 

Education: 

• Bachelor’s Degree required.
• Project and/or program management certification (PMP, CSM, etc.) preferred.