Product Manager - Zeraki Learning at Zeraki

Responsibilities

Outcome Orientation

• Purpose: Improve learning effectiveness, engagement, and teacher enablement through evidence-driven product decisions.

Responsibilities

• Own Zeraki Learning’s core outcomes and KPIs, including:
• student engagement and completion rates
• quiz / practice participation and mastery signals
• teacher adoption of assignments and assessments reduction in learning-related support tickets
• Deeply understand how teachers plan lessons, assign work, and assess progress in real classroom contexts.
• Maintain an evidence-driven Opportunity Backlog grounded in learning and classroom outcomes.
• Frame problems in terms of learning impact before proposing solutions.
• Track feature usage and learning signals; share insights in weekly or bi-weekly product syncs.
• Validate learning pain points through teacher interviews, classroom observation, student feedback, and usage data before committing engineering effort.

Execution Ownership & Delivery

• Purpose: Deliver clear, reliable, and pedagogically sound learning experiences that work in low-bandwidth, mobile-first environments.

Responsibilities

• Write clear PRDs for engineering with:
• learning problem statements
• target personas (student, teacher, parent)
• acceptance criteria tied tlearning outcomes
• edge cases (connectivity, device sharing, offline behavior)
• analytics and success metrics
• Maintain a healthy, prioritized backlog for Zeraki Learning.
• Work closely with engineers tclarify learning flows, constraints, and trade-offs.
• Ensure features meet Definition of Ready and Definition of Done before release.
• Conduct hands-on UAT from a learner and teacher perspective.
• Track bugs and regressions that affect learning continuity or clarity.
• Run structured rollouts (release notes, mini-guides, internal demos for CX and BD).

Instructional Design & Learning Quality

• Purpose: Ensure Zeraki Learning experiences are instructionally sound, not just usable.

Responsibilities

• Apply instructional design principles (e.g. scaffolding, practice, feedback, mastery) when shaping product decisions.

Evaluate learning flows for:

• clarity of objectives
• appropriate sequencing
• quality of feedback and reinforcement
• Partner with Design tensure learning interactions are cognitively appropriate and simple.
• Ensure learning tools support teachers’ instructional intent, not replace it.
• Balance curriculum alignment with product scalability and usability.

Business & Commercialization

• Purpose: Support retention, adoption, and long-term value of Zeraki Learning as part of the broader Zeraki platform.

Responsibilities

Understand how Zeraki Learning contributes to:

• product stickiness and retention
• cross-sell and upsell intother Zeraki products
• parent and student engagement value
• Track how learning engagement correlates with renewal and usage signals.
• Work with CX tidentify learning-related churn risks or confusion points.
• Identify small, high-leverage improvements that increase sustained usage.
• Communicate learning product performance clearly tproduct leadership.

Collaboration

• Purpose: Partner effectively with Design, Engineering, CX, Content, and other product teams tdeliver high-quality learning experiences.

Responsibilities

• Build strong working relationships with:
• Product Designers
• Engineers
• CX and Support teams
• Hold regular discovery sessions with teachers and students.
• Work with designers tcreate clear, simple learning interfaces.
• Communicate roadmap changes and rollout updates clearly in Teams.
• Support PM II / Product Leadership in broader learning strategy alignment.
• Document learning workflows and decisions for shared understanding.
• Escalate blockers early and create clarity when trade-offs arise.

Requirements

Must-Have

• 1–3 years’ experience in product management, instructional design, education technology, or learning experience design.
• Strong understanding of how people learn and how teachers teach.
• Ability ttranslate pedagogical needs intclear product requirements.
• Experience running structured discovery with users.
• Strong documentation and communication skills.
• Comfort working with product data and usage metrics.
• Structured, detail-oriented, and reliable in execution.