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We are looking for a Product Owner/Researcher with a minimum of 5 years of work experience. You will be a part of testing and delivering brand new products for the trade ecosystem in collaboration with Trademark East Africa, government agencies in East Africa and the IOTA Foundation.
As the Product Owner/Researcher, you will be the primary end-user advocate, applying a strong understanding of UX methodologies and best practices to produce digital experiences which delight and inspire diverse audiences. The role of a Product Owner/Researcher is broad and you will operate across several key phases from Discovery, Define and Design to Implementation, Test and Deploy.
We are building and testing the use of blockchain technology to support traders in East Africa to reach global markets by digitizing and simplifying the interactions with governments and border agencies.
The team will include 7 people plus support from teams in TradeMark East Africa and within the IOTA Foundation. Multiple test pilots are now being planned for rollout. In order to help scale this growth, as the Product Owner/researcher, the responsibility is two-fold:
Support discovery processes for research and onboarding of new stakeholders to map user journeys & stakeholder needs for each pilot.
You will work with senior designers in the IOTA Foundation for professional feedback, support and input. In collaboration with Trademark East Africa, we will engage new sectors (tea, coffee, fish, textiles etc) as well as government institutions to continuously map their collaboration and trading processes. This includes trade certificates, data exchange and other official approvals needed for exporting to overseas markets. Alongside the technical teams we are designing and transitioning processes into digital journeys to improve the EAC region’s global competitiveness. Thus, you will have a critical role to ensure we fully understand and deliver high-quality services for all involved stakeholders in export/import processes.
The position is initially based on a 12-month contract with an opportunity for extension. The role is open to candidates in Kenya, Uganda, Rwanda or Tanzania. The candidate will be expected to work remotely and must be open to travel in the region for meetings and workshops.
When applying, please provide case-study examples of your work explaining your approach and decision-making as part of the design process.
The IOTA Foundation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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