Product Trainer at Verde Edge Consulting Ltd

Job Description

The Product Trainer’s key role is to participate in the delivery and management of comprehensive training programs and assist with the development, production, and distribution of technical service training materials. The ideal candidate will collaborate closely with sales to support, develop, and implement product, sales promotion and training programs for commercial customers, end users and a distribution network that spans the East African region.

Key Responsibilities

• Assists in developing and implementing comprehensive training for product demonstrations, usage, service, etc. to be marketed to the distribution network and other parties to demonstrate, train, and support our products.
• Provide aid and information to develop necessary curriculum and training aids needed for all product training programs.
• Coordinates, instructs, and participates in product & application training programs for our distribution network, end-users, and internal company employees.
• Coordinates with the Training Coordinator to develop necessary product service training presentations, training videos and web-based training on our training platform
• Assists with product demonstrations and new product introductions as directed by Training Coordinator. 
• Assumes additional related responsibilities as assigned.
• Conducts training at dealer locations, company organized events, fairs, trade shows or other designated venue.  
• Responsible for safe movement of all required materials including setting up/taking down training equipment while minimizing risk of product damage or loss.
• Make necessary field trips to assist organization’s key accounts, distribution networks and end users with training seminars and to gather information for update and development of training information and programs.
• Involved in maintaining an up-to-date training library to provide a resource for product, application & service education programs.
• Participates and assists in meetings and trade shows in their capacity of training as directed by the Training Coordinator.

Qualifications

Required Qualifications, Experience & Competencies

• Bachelor’s Degree/Diploma in any technical discipline or any equivalent qualification
• Minimum 3 years’ experience working in a technical environment
• Training and customer training experience, or demonstrated related ability iss an added advantage.
• Overall knowledge of operations of internal combustion engines.
• Experience in teaching outdoor power equipment operation and basic maintenance curriculum.
• Experience in presentations  & public speaking, instructing individual and multiple customers while using various instructing/teaching aids.  
• Organized, team player with good communication and interpersonal skills
• Proficient in Microsoft Office applications.
• Must have a valid driver’s license
• Must provide a certificate of good conduct
• Must have a valid passport and be willing to travel 60% of the time, and be COVID 19 vaccinated with valid certificate.