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  • Posted: Mar 31, 2023
    Deadline: Apr 18, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Huduma Kenya Programme is a Government of Kenya initiative whose aim is to turn around public service delivery by providing efficient and accessible Government services at the convenience of citizens through various integrated service delivery platforms. The Ministry of Public Service Youth and Gender Affairs is implementing the programme through the Huduma ...
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    Program Assistant - Business Process Analysis

    Job Purpose    
    The position is responsible for mapping, analysing and re-designing MDACs businesses processes and supporting deployment of improved processes in the Huduma Centres and other Huduma Service Delivery Channels. 

    Requirements for appointment    
    For appointment to this grade, an officer must have: -

    • Served for a minimum period of six (6) years in the public or private sector;
    • Bachelor’s degree in any of the following disciplines; Social Sciences, Business Administration/Management, Organizational Design or equivalent qualification from a recognized institution;
    • Certificate in Business Process Re-engineering from a recognized institution;
    • Certificate in Project Management from a recognized institution;
    • Certificate in Computer Application Skills from a recognized institution;
    • Demonstrated integrity and professional competence as reflected in performance and results;
    • Met the requirements of Chapter Six of the Constitution; and
    • Demonstrated a high degree of professional competence in work performance and results and a thorough understanding of national goals, policies and Kenya Vision 2030 and ability to align them to the Secretariat’s mandate.

    Key Duties and responsibilities    
    Duties and responsibilities at this level will entail:

    • Participating in Business Process Re-engineering meetings with MDAs;
    • Working with Ministries, Departments and State Agencies during the process of mapping, analyzing and re-designing business processes;
    • Maintaining and updating records and databases of all business processes deployed in all Huduma channels of Service delivery; and
    • Supervising deployment and implementation of re-designed processes in the Huduma Centres and other Huduma channels of service delivery.

    Method of Application

    Interested and qualified? Go to Huduma Kenya on to apply

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